Skip to content

Technical Support

Need help with installing or configuring NodeBB? Look here.

4.8k Topics 26.7k Posts

Subcategories


  • User documentation for NodeBB

    44 Topics
    44 Posts
    Jay MoonahJ
    One of the first important things to do after setting up NodeBB is to set up an emailer plugin. While NodeBB does include a local emailer, if your forum is particularly active we recommend using an third-party emailer such as SendGrid which provides better deliverability for sites that send a high volume of email. Setting up SendGrid in NodeBB is very easy. Open the administrative dashboard using the 'gear' icon on your forum. Open the Extend > Plugins menu, and select the Find Plugins tab. Use the search on the right. Type 'SendGrid' and the plugin should appear -- select Install when you see it. From Installed tab on the Plugins menu, search again for 'SendGrid' and select Activate. Activating the plugin will require a restart of your forum. To restart, select the Dashboard menu and press the Restart button to the right. After NodeBB restarts, the SendGrid plugin will be active. After you restart, there should be a item called Emailer (SendGrid) under the Plugins menu -- if you don't see this right away, try refreshing your browser. Sign up to SendGrid Go to the SendGrid website, open the pricing page and scroll to the bottom. Click on the link and create your free account. Once you've confirmed your SendGrid account via email, you should be able to login to the SendGrid website. On the left side of your SendGrid dashboard, open Settings and click on API Keys. Click the button in the top right to create a new key. Make sure that the key has Full Access for Send Mail and Alerts.  When you are done, the new key to your clipboard. Now, return to the SendGrid menu on your NodeBB admin panel. Paste the API key into the field, and save your changes. Now go back to the Dashboard to restart your forum one more time. SendGrid should now be working for your forum. [image: youtubelogo.png] Setting up SendGrid mailer for NodeBB
  • NodeBB guides, how-to's and general tips and tricks

    83 Topics
    601 Posts
    Z
    not sure the plugin worked for firefox. saw a-z in the sort icon. when i used it, i expected the topics in the category would be sorted a-z. they werent
  • 25 Topics
    201 Posts
    eeeeeE
    I think you answered my point, by agreeing there are issues. I didn't even attempt to deploy nodebb, I had problems with much smaller projects! Nextjs routing was going through a change of design at the time, so perhaps that is less confusing now, but there were multiple other headaches. I would get build errors and issues with package management.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    31 Views
  • Partial not loaded: partials/noscript/paginator.tpl

    1
    1 Votes
    1 Posts
    1k Views
    tfraleyT
    Just looking at my logs while loading and noticed this warning [meta/templates] Partial not loaded: partials/noscript/paginator.tpl
  • How to remove port number from Link in E-Mail?

    Solved
    4
    0 Votes
    4 Posts
    3k Views
    julianJ
    Thanks for answering this with such speed @Kowlin @pichalite
  • nodebb.conf is blank

    12
    0 Votes
    12 Posts
    3k Views
    A
    Done.... a million thanks....i've been fighting with this for the past 4 hours. Finally asked for help
  • Need Help Installing Nodebb.

    5
    0 Votes
    5 Posts
    2k Views
    julianJ
    Hello @theflickx! NodeBB is designed to work best under a virtual private server. Using a traditional hosting service is not recommended as they do not have the capabilities to power NodeBB effectively. The code and instructions can be found here at our project repository Full instructions can be found in our Documentation Portal We recommend DigitalOcean to host your NodeBB, you'll get a month free just by registering with this link. You can also try applying the 10TOSHIP coupon to get another two months free. Thank you for your interest in NodeBB!
  • NodeBB Openshift Install - Git Push Times Out

    2
    0 Votes
    2 Posts
    856 Views
    A
    Hello fellow Noders. I'm brand new to NodeBB and trying to get it up and running on an Openshift instance however... I cannot get past the stage in the guide where I have to push the install files to the server via a Git push. The thing times out after 5-10 minutes because it's trying to build at the same time. I've also tried setting an Openshift to clone the repository itself as part of the creation process but... the just results in it disappearing from my console about 10 minutes later with the last status being 'building'. Anyone had any luck. I've been around the interwebs looking for solution but most of the timeout issues are pointing at SSH and not Git. The guide is this one here. https://docs.nodebb.org/en/latest/installing/cloud/openshift.html
  • 0.7.2. Chat popup style error

    13
    0 Votes
    13 Posts
    3k Views
    julianJ
    Yeah, might need to just clear cache. Also made a couple changes to the chat styling this morning for vanilla, might help.
  • Problem when update to Nodebb 0.7.2

    7
    0 Votes
    7 Posts
    3k Views
    A
    Same problem for me actually. Many missing dependencies. This is sad
  • Nodebb messing up favicon

    2
    0 Votes
    2 Posts
    1k Views
    A
    Okay, so I fixed it. Put the tags in the header as usual, then upload the smallest (16x16 as ico) to the general section. This will be the one that nodebb overrides the others with. The others will still work for other systems like android and such.
  • Online status is not updated immediately

    2
    0 Votes
    2 Posts
    848 Views
    ?
    @julian perhaps it should not be? I dont know.
  • Theme Error After 0.7.2 Update

    15
    0 Votes
    15 Posts
    5k Views
    codejetC
    @scottalanmiller try npm i express oh fixed. np
  • Issue With New Topics and Posts Being Associated With Other Posts

    1
    0 Votes
    1 Posts
    891 Views
    N
    Jut started to notice weird behavior on our forum. When someone creates a new Topic it pulls in posts from older topics and sometimes it pulls in posts from topics from other categories. So, you would expect a new Topic to have just one post, but now it may start out with multiple posts. I have two sites running. A production and test site. Same behavior on each. I've reverted each to known working versions, but still no luck. Running 0.7.0 with mongo. This screen shot shows the new post with multiple topics. Thanks for your help. [image: n5tzY2J.png]
  • 3 Votes
    1 Posts
    2k Views
    eva2000E
    @psychobunny @julian been a while since I played with NodeBB. But now that my Centmin Mod LEMP .08 stable release is out, I decided to play with NodeBB v0.7.2 + Centmin Mod Nginx server setup Posted a full how to install guide at https://community.centminmod.com/threads/centmin-mod-nginx-nodebb-forum-install.4009/ Only issue I have right now is forever restart or ./nodebb restart commands don't seem to work ? Stop and start work fine. Comments and suggestions are welcome
  • nodebb setup redis database other than 0 ?

    2
    0 Votes
    2 Posts
    2k Views
    eva2000E
    never mind been a while since i installed nodedbb, that prompt was for database = redis not the redis db number which came later on ./nodebb setup 1/8 09:58 [5915] - info: NodeBB Setup Triggered via Command Line Welcome to NodeBB! This looks like a new installation, so you'll have to answer a few questions about your environment before we can proceed. Press enter to accept the default setting (shown in brackets). URL used to access this NodeBB (http://localhost:4567) Please enter a NodeBB secret (09df113d-0255-48b7-8e21-c2d0eba3be54) Which database to use (redis) 1/8 09:58 [5915] - info: Now configuring redis database: Host IP or address of your Redis instance (127.0.0.1) Host port of your Redis instance (6379) Password of your Redis database Which database to use (0..n) (0) 3 Configuration Saved OK [email protected] node_modules/redis [email protected] node_modules/connect-redis └── [email protected] ([email protected]) Populating database with default configs, if not already set... Enabling default theme: Persona No categories found, populating instance with default categories 1/8 09:59 [5915] - warn: No administrators have been detected, running initial user setup
  • Failed to look up view X on reloading

    1
    0 Votes
    1 Posts
    2k Views
    Moritz FriedrichM
    I noticed that whenever I reload nodebb, I get error messages like this one in the log: 31/7 23:47 [12036] - error: Error: Failed to lookup view "500" in views directory "/var/www/node/nodebb/public/templates" at EventEmitter.render (/var/www/node/nodebb/node_modules/express/lib/application.js:579:17) at ServerResponse.render (/var/www/node/nodebb/node_modules/express/lib/response.js:961:7) at ServerResponse.res.render (/var/www/node/nodebb/src/middleware/middleware.js:337:10) at /var/www/node/nodebb/src/routes/index.js:223:9 at /var/www/node/nodebb/src/middleware/middleware.js:192:12 at /var/www/node/nodebb/node_modules/async/lib/async.js:589:17 at done (/var/www/node/nodebb/node_modules/async/lib/async.js:126:15) at /var/www/node/nodebb/node_modules/async/lib/async.js:32:16 at /var/www/node/nodebb/node_modules/async/lib/async.js:586:21 at /var/www/node/nodebb/node_modules/templates.js/lib/templates.js:160:12 Error: Failed to lookup view "500" in views directory "/var/www/node/nodebb/public/templates" at EventEmitter.render (/var/www/node/nodebb/node_modules/express/lib/application.js:579:17) at ServerResponse.render (/var/www/node/nodebb/node_modules/express/lib/response.js:961:7) at ServerResponse.res.render (/var/www/node/nodebb/src/middleware/middleware.js:337:10) at /var/www/node/nodebb/src/routes/index.js:223:9 at /var/www/node/nodebb/src/middleware/middleware.js:192:12 at /var/www/node/nodebb/node_modules/async/lib/async.js:589:17 at done (/var/www/node/nodebb/node_modules/async/lib/async.js:126:15) at /var/www/node/nodebb/node_modules/async/lib/async.js:32:16 at /var/www/node/nodebb/node_modules/async/lib/async.js:586:21 at /var/www/node/nodebb/node_modules/templates.js/lib/templates.js:160:12 I think it is users trying to access the page while reloading, but it made me wonder if there is a way to prevent this from happening? Also, I have currently three worker threads enabled. Shouldn't they be restarted successively so every request can be handled?
  • This topic is deleted!

    Unsolved
    1
    0 Votes
    1 Posts
    5 Views
  • Okay...now how do I become the admin of my forum? 🙂

    Solved
    10
    0 Votes
    10 Posts
    3k Views
    jareyJ
    @Ziggy glad you got it working
  • Facebook SSO Plugin - Email Issue

    9
    0 Votes
    9 Posts
    5k Views
    S
    @kps - I suspect that is the issue. I don't have an active nodebb instance right now. In the middle of a few things. HOpefully resolve those issues and get back to nodebb over the weekend.
  • New Topic Button not working.

    4
    0 Votes
    4 Posts
    2k Views
    tfraleyT
    Fix'd, was something with the plugin, Not sure exactly. I've uninstalled and install the composer. But not sure why but once I rebooted Unbuntu itself it seemed to kick something free. Thanks guys
  • Security Groups?

    3
    0 Votes
    3 Posts
    1k Views
    B
    Hhhmm interesting... many thanks, guess i better start learning how to do plugins!