Skip to content
Brand Logo
Buy Hosting
  1. Home
  2. Technical Support

Technical Support

Need help with installing or configuring NodeBB? Look here.

4.8k Topics 26.7k Posts

Subcategories

  • User documentation for NodeBB

    44 Topics
    44 Posts
    Jay MoonahJ
    One of the first important things to do after setting up NodeBB is to set up an emailer plugin. While NodeBB does include a local emailer, if your forum is particularly active we recommend using an third-party emailer such as SendGrid which provides better deliverability for sites that send a high volume of email. Setting up SendGrid in NodeBB is very easy. Open the administrative dashboard using the 'gear' icon on your forum. Open the Extend > Plugins menu, and select the Find Plugins tab. Use the search on the right. Type 'SendGrid' and the plugin should appear -- select Install when you see it. From Installed tab on the Plugins menu, search again for 'SendGrid' and select Activate. Activating the plugin will require a restart of your forum. To restart, select the Dashboard menu and press the Restart button to the right. After NodeBB restarts, the SendGrid plugin will be active. After you restart, there should be a item called Emailer (SendGrid) under the Plugins menu -- if you don't see this right away, try refreshing your browser. Sign up to SendGrid Go to the SendGrid website, open the pricing page and scroll to the bottom. Click on the link and create your free account. Once you've confirmed your SendGrid account via email, you should be able to login to the SendGrid website. On the left side of your SendGrid dashboard, open Settings and click on API Keys. Click the button in the top right to create a new key. Make sure that the key has Full Access for Send Mail and Alerts.  When you are done, the new key to your clipboard. Now, return to the SendGrid menu on your NodeBB admin panel. Paste the API key into the field, and save your changes. Now go back to the Dashboard to restart your forum one more time. SendGrid should now be working for your forum. [image: youtubelogo.png] Setting up SendGrid mailer for NodeBB

  • NodeBB guides, how-to's and general tips and tricks

    83 Topics
    601 Posts
    Z
    not sure the plugin worked for firefox. saw a-z in the sort icon. when i used it, i expected the topics in the category would be sorted a-z. they werent

  • 25 Topics
    201 Posts
    eeeeeE
    I think you answered my point, by agreeing there are issues. I didn't even attempt to deploy nodebb, I had problems with much smaller projects! Nextjs routing was going through a change of design at the time, so perhaps that is less confusing now, but there were multiple other headaches. I would get build errors and issues with package management.
  • tfraleyT

    nodebb-plugin-composer-default - List not working

    3
    0 Votes
    3 Posts
    1k Views
    tfraleyT
    Thanks for looking into that for me @pichalite
  • leksarL

    Wrong topics and posts counting

    6
    0 Votes
    6 Posts
    3k Views
    barisB
    Yeah the calculation doesn't work for subcategories, one reason is we don't have a recursive function to get all children and calculate the counts also we don't have a list of children category ids per category so without adding that this is difficult to achieve.
  • H

    .htaccess files and NodeBB

    Unsolved
    1
    2 Votes
    1 Posts
    1k Views
    H
    Please forgive my newbie question but can .htaccess files be used with NodeBB? I usually enable them via Apache and then place one in my project's root directory but I have no idea where that is with reference to NodeBB.
  • M

    Heroku install went smooth, but app crashes immediately

    3
    0 Votes
    3 Posts
    3k Views
    M
    I think I figured this out after trying to run it locally, The Heroku install steps say to add the follow dependencies to you package.json: "dependencies": { ... "nodebb-plugin-dbsearch": "0.0.10", "redis": "~0.10.1", "connect-redis": "~2.0.0" }, "devDependencies": { But looking closer, nodebb-plugin-dbsearch is already in the package.json at a higher version. This conflict seemed to cause the crash. I am guessing that recent versions of nodeBB have changed so this part of the doc is no longer applicable. Here is a pull request to adjust the docs, if I am correct in this assumption: https://github.com/NodeBB/nodebb-english/pull/51
  • H

    How to add Recent Topics to homepage?

    Solved
    4
    1 Votes
    4 Posts
    5k Views
    JenklerJ
    Yeah! I have this plugin on all my sites https://www.nodebb.se https://forum.tummenur.nu http://forum.mammagrupper.com I just love it
  • H

    Force all HTTP requests to HTTPS (Apache)

    Unsolved
    7
    0 Votes
    7 Posts
    4k Views
    H
    @hoathenguyen85 Hey! I've tried virtual host rewrite rules such as this and they don't work. Can you confirm if this works for you?
  • C

    v0.7.2 crashes with newest persona

    Moved
    5
    2 Votes
    5 Posts
    2k Views
    C
    Update: My guess is this either has to be solved in the nodebb/package.json or in the npm configuration for the two theme modules. Here is what you get when you try to npm install with the included nodebb/package.json: npm ERR! notarget No compatible version found: nodebb-theme-vanilla@'>=2.0.19 <3.0.0' npm ERR! notarget ["0.0.1", ... ,"2.0.10","2.0.11","2.0.12","2.0.13","2.0.14","2.0.15","2.0.16","3.0.0","3.0.1"] and if I fix the nodebb-theme-persona version, I get this on the next npm install` right now: npm ERR! notarget No compatible version found: nodebb-theme-vanilla@'>=2.0.19 <3.0.0' npm ERR! notarget Valid install targets: npm ERR! notarget ["0.0.1",...,"2.0.1","2.0.2","2.0.3","2.0.4","2.0.5","2.0.6","2.0.7","2.0.8","2.0.9","2.0.10","2.0.11","2.0.12","2.0.13","2.0.14","2.0.15","2.0.16","3.0.0","3.0.1"] I was able to fix this by altering my nodebb/package.json from: "nodebb-theme-persona": "^1.0.24", "nodebb-theme-vanilla": "^2.0.19", to "nodebb-theme-persona": "^1.0.21", "nodebb-theme-vanilla": "^2.0.16", What is very strange: npm info nodebb-theme-persona: versions: ... '1.0.14', '1.0.15', '1.0.16', '1.0.17', '1.0.18', '1.0.19', '1.0.20', '1.0.21', '2.0.0', '2.0.1', '2.0.2', '2.0.3' ], time: ... '1.0.19': '2015-07-27T19:34:23.624Z', '1.0.20': '2015-07-28T13:34:58.458Z', '1.0.21': '2015-07-28T14:12:42.725Z', '1.0.22': '2015-07-29T16:42:57.039Z', '1.0.23': '2015-07-29T16:59:15.254Z', '1.0.24': '2015-07-29T19:21:23.722Z', '1.0.25': '2015-07-29T20:49:05.755Z', '1.0.26': '2015-07-30T19:25:36.378Z', '2.0.0': '2015-08-04T14:41:11.480Z', '2.0.1': '2015-08-04T14:50:34.904Z', '2.0.2': '2015-08-06T20:40:24.259Z', '2.0.3': '2015-08-07T04:36:23.502Z' }, Notice the all show up under the time field of , but not under the versions field. I'm fairly sure this is why npm install doesn't find a suitable version of the npm modules / nodebb plugins to install. Output from npm info nodebb-theme-vanilla: versions: ... '2.0.10', '2.0.11', '2.0.12', '2.0.13', '2.0.14', '2.0.15', '2.0.16', '3.0.0', '3.0.1' ], time: ... '2.0.16': '2015-07-28T13:34:41.548Z', '2.0.17': '2015-07-29T15:31:44.952Z', '2.0.18': '2015-07-29T16:42:17.123Z', '2.0.19': '2015-07-29T16:58:55.254Z', '2.0.20': '2015-07-30T19:26:37.250Z', '3.0.0': '2015-08-04T14:32:22.192Z', '3.0.1': '2015-08-04T14:49:45.409Z' }, Notice the npm install errors come from versions missing, but there are keys in the time dict.
  • H

    Apache 2.2.15 with websocket not working...already backported mod_proxy_wstunnel

    2
    0 Votes
    2 Posts
    7k Views
    H
    Well fixed the issue, just updated the ProxyPass ProxyPass /socket.io/ ws://localhost:4568/socket.io/ ProxyPassReverse /socket.io/ ws://localhost:4568/socket.io/ Don't get why in the documentation it uses socket.io/1/websocket....would explain why I was not able to connect to the websocket.
  • kacemlightK

    SSL cannot be enabled

    15
    0 Votes
    15 Posts
    4k Views
    kacemlightK
    @Fastidious Oh yes I just disable the notification plugin. I didn't know it makes this annoying alert on safari. Thanks !
  • H

    How to run NodeBB over HTTPS on Apache?

    Solved
    2
    0 Votes
    2 Posts
    1k Views
    H
    Of course I hadn't allowed the 443 port on my firewall. Now resolved. Thanks for looking!
  • H

    Anyone have a list of all of the system emails generated?

    Unsolved
    1
    0 Votes
    1 Posts
    1k Views
    H
    I'm wondering if anyone has a list of all of the automated system emails that are generated such as reset password and so on?
  • ?

    Issue w/ MongoLab?!?

    1
    0 Votes
    1 Posts
    761 Views
    ?
    Database running fine...until today. I have reached this delightful error - I'm not sure if MongoLab did an update and the order of authentication is now out of wack with NodeBB, but I'd love some insight. I've tried a number of re-installs and created new DB. Nothing is working. error: Error creating index not authorized for query on nodebb_west_sand.system.indexes 8/8 19:09 [3002] - error: MongoError: not authorized for query on nodebb_west_sand.system.indexes at Function.MongoError.create (/home/ec2-user/nodebb.2/node_modules/mongodb-core/lib/error.js:31:11) at queryCallback (/home/ec2-user/nodebb.2/node_modules/mongodb-core/lib/cursor.js:171:34) at Callbacks.emit (/home/ec2-user/nodebb.2/node_modules/mongodb-core/lib/topologies/server.js:95:3) at null.messageHandler (/home/ec2-user/nodebb.2/node_modules/mongodb-core/lib/topologies/server.js:246:23) at Socket.<anonymous> (/home/ec2-user/nodebb.2/node_modules/mongodb-core/lib/connection/connection.js:262:22) at Socket.emit (events.js:107:17) at readableAddChunk (_stream_readable.js:163:16) at Socket.Readable.push (_stream_readable.js:126:10) at TCP.onread (net.js:538:20)
  • ?

    Problems node.js module mmmagic

    2
    0 Votes
    2 Posts
    2k Views
    V
    mmmagic - An async libmagic binding for node.js for detecting content types by data inspection. If you've upgraded node then npm rebuild might fix this for you
  • PHRHDP

    Good Options for Free NodeBB Hosting?

    9
    0 Votes
    9 Posts
    5k Views
    P
    From C9 to Openshift If your looking to do this free then you may be real poor like me and how much data you use counts (I buy my net in lots of 500meg, ever meg counts), c9 can help with that. c9 is an online IDE, using it as your middle man with installing nodebb can allow you to avoid having to down and then up all the nodebb code. Without c9 each test install cost me around 70meg (I think thats what it was), using c9 its under 5. And the best thing is theres not trick to it, its simple...you do exactly the same steps but from c9's bash tab instead of your computer. Create an account with c9. Create a NodeJS workspace. Open it. Now just do all the usual steps you'd do in your cli in c9's bash console and you''ll avoid having to down/up anything.....plus you'll get to experience c9's amazing work. @drew Im sure Ill end up making a plugin at some point, but right now Im just learning Openshift and how to deal with updating and all dat.
  • A

    How to implement AdSense?

    1
    0 Votes
    1 Posts
    803 Views
    A
    How I can implement ads like this? [image: R0BwA1v.png] nodebb-plugin-google-adsense does not work with 0.7.2
  • H

    How to display a search box in header?

    Solved
    3
    0 Votes
    3 Posts
    2k Views
    H
    @Kowlin Thanks, I appreciate your help!
  • H

    Error when Installing v0.7.x with MongoDB?

    2
    0 Votes
    2 Posts
    1k Views
    V
    @humanmadeaccount said: Error: Cannot find module './build/Release/magic' You must install imagemagick: sudo apt-get install imagemagick
  • A

    socket.io Bad Gateway - fix?

    7
    0 Votes
    7 Posts
    5k Views
    S
    Try removing the SPDY support and see if it works. I had to disable SPDY with SSL to get it to towork.
  • A

    site not working with 'www'

    8
    0 Votes
    8 Posts
    2k Views
    A
    Www.mysite.com and mysite.com are different domains, you don't want them both available. Redirect one to the other, if you log in on mysite.com and then get navigates to www.mysite.com, you will no longer be logged in. or so I understand anyway.
  • H

    Apache: How to remove port number from URL?

    Solved
    9
    0 Votes
    9 Posts
    7k Views
    H
    @Kowlin Thanks for your help with this!
Copyright © 2024 NodeBB | Contributors