Technical Support

It seems that some users had to clear cookies (and maybe html5 localstorage) to get pass the Forbidden error, even after it was fixed for me. When I was having the problem initially, clearing cookies didn't seem to help, but at least one form of the error is due to having outdated cookies. This may have been caused by changing the secret key in config.json.

@julian how can I add other area to Persona ? I just want some in the Home, other in the Detail.

Also it looks like the redis version is a little old, you might want to upgrade that too: https://community.nodebb.org/topic/5935/problem-with-redis-upgrade

@Juxtapo What do the MongoDB logs suggest is the problem?

Thank you @markkus and @jarey for your replies. I did what you suggested about re-installation and the problem persisted. I then discovered something...

...the installation manual may be outdated. The file in question on Step 7 is mongod.conf instead of mongodb.conf.

Step 7 Corrected.png

step7.png

Can @psychobunny or whoever in charge of the Doc double check this and make the proper correction?

As I am a irreparable idiot, in the pursuit of messing with my Lavender/Persona hibrid theme I in some likely unrelated way totally destroyed everything.

I was messing around with CSS, hit restart, and the server went down, hard. And hasnt come back since. I've tried restarting the server, running nodebb resets for widgets, themes, and plugins, restarting nodebb what must be 50 times.

The log output I'm getting is:

Clustering enabled: Spinning up 1 process(es).

26/7 19:57 [1252] - info: Time: Sun Jul 26 2015 19:57:53 GMT-0400 (EDT)
26/7 19:57 [1252] - info: Initializing NodeBB v0.7.1
26/7 19:57 [1252] - error: [meta.dependencies] Could not read: nodebb-plugin-spam-be-gone
[cluster] Child Process (1252) has exited (code: 0, signal: null)

and when I try to access the page, I get a:

This webpage is not available

ERR_CONNECTION_REFUSED

I assumed this was a redis issue, so I tried restarting redis to no efffect, I know I disabled the emoji plugin so tried to reinstall it via SSH but it didnt help.

Any suggestions for getting this back up and running?

Edit 1: Tried running npm install to see if it could be some update issue, will update with results.
Edit 2: running npm install appears to have fixed it. Future people with this issue, use NPM install and dont be an idiot like me resetting everything.

Hmm, That should work, as long as you changed all the identifiers. I've done the same thing with my own themes.

Try removing vanilla theme with npm r nodebb-theme-vanilla then try again.

@julian the inherited themes didn't work before, but is it possible that now you've made this commit:
https://github.com/NodeBB/nodebb-theme-lavender/commit/7f8e9e4df0f0d20e8b83ab096c1443544df9bd4c
There is scope for the template inheritance to be used there instead of the hardcoded rule 'nodebb-theme-vanilla/templates'?

Right now I'm maintaining an entire theme that's a fork of lavender just so I can restyle one or two pages.

Yea now mongo cant connect to my databse god 4th day i reinstalled my vps 5 times..

Thanks for all the help!

For anyone else with this issue, the end solution was setting up the server via SSH not using the web console, shutting down nodebb with ./nodebb stop

running:

sudo apt-add-repository ppa:chris-lea/redis-server

sudo apt-get update

sudo apt-get install redis-server

to update redis, then starting nodebb back up using

./nodebb start

Will take a look when I get home. Or just use firebug inspect element for the topic li.

@noder said:

https://community.nodebb.org/topic/4312/how-to-install-nodebb-on-my-website

@julian said:

Hello there!

NodeBB is designed to work best under a virtual private server. Using a traditional hosting service is not recommended as they do not have the capabilities to power NodeBB effectively.

The code and instructions can be found here at our project repository Full instructions can be found in our Documentation Portal We recommend DigitalOcean to host your NodeBB, you'll get a month free just by registering with this link. You can also try applying the 10TOSHIP coupon to get another two months free.

Thank you for your interest in NodeBB!

@julian said:

To answer your last query, NodeBB supports both 😄

Thank you to both of you 🙂

aye, the first error that i had was causing the problem. i fixed the issue with redis, and everything else fell into place.

@julian said:

Ensure that the config.json still points to the same database... if it's a blank site, then NodeBB is reading an empty database...

Before upgrading, config.json was pointing to Redis DB 0. After upgrading, it's still pointing to Redis DB 0. The configured Redis password still matches.

So not sure, how to proceed from here.

No problem @julian , thanks for letting us know 🙂

@jinx glad to hear you got it working :).

Julian,
Yeah I saw this, but in fact it's more the way it's showed that I would like 😉 I know it's just presentation but this make it easy to show which category is the most active