Skip to content

Technical Support

Need help with installing or configuring NodeBB? Look here.

4.8k Topics 26.5k Posts

Subcategories


  • User documentation for NodeBB

    44 Topics
    44 Posts
    Jay MoonahJ
    One of the first important things to do after setting up NodeBB is to set up an emailer plugin. While NodeBB does include a local emailer, if your forum is particularly active we recommend using an third-party emailer such as SendGrid which provides better deliverability for sites that send a high volume of email. Setting up SendGrid in NodeBB is very easy. Open the administrative dashboard using the 'gear' icon on your forum. Open the Extend > Plugins menu, and select the Find Plugins tab. Use the search on the right. Type 'SendGrid' and the plugin should appear -- select Install when you see it. From Installed tab on the Plugins menu, search again for 'SendGrid' and select Activate. Activating the plugin will require a restart of your forum. To restart, select the Dashboard menu and press the Restart button to the right. After NodeBB restarts, the SendGrid plugin will be active. After you restart, there should be a item called Emailer (SendGrid) under the Plugins menu -- if you don't see this right away, try refreshing your browser. Sign up to SendGrid Go to the SendGrid website, open the pricing page and scroll to the bottom. Click on the link and create your free account. Once you've confirmed your SendGrid account via email, you should be able to login to the SendGrid website. On the left side of your SendGrid dashboard, open Settings and click on API Keys. Click the button in the top right to create a new key. Make sure that the key has Full Access for Send Mail and Alerts.  When you are done, the new key to your clipboard. Now, return to the SendGrid menu on your NodeBB admin panel. Paste the API key into the field, and save your changes. Now go back to the Dashboard to restart your forum one more time. SendGrid should now be working for your forum. [image: youtubelogo.png] Setting up SendGrid mailer for NodeBB
  • NodeBB guides, how-to's and general tips and tricks

    83 Topics
    601 Posts
    Z
    not sure the plugin worked for firefox. saw a-z in the sort icon. when i used it, i expected the topics in the category would be sorted a-z. they werent
  • 25 Topics
    201 Posts
    eeeeeE
    I think you answered my point, by agreeing there are issues. I didn't even attempt to deploy nodebb, I had problems with much smaller projects! Nextjs routing was going through a change of design at the time, so perhaps that is less confusing now, but there were multiple other headaches. I would get build errors and issues with package management.
  • Mongodb authorisation

    3
    0 Votes
    3 Posts
    368 Views
    S
    PitaJ is correct, that's a text file that you need to edit. The description that you wrote tells all of the details... the two lines given are to be appended to the end of that file. Means the same thing on Linux as it does on Windows or macOS: open a text editor and stick those on the bottom of that file. You'll need to restart MongoDB after you make that change for it to pick it up.
  • How do I create a new theme and upload it?

    8
    0 Votes
    8 Posts
    1k Views
    ButonixB
    @The-Worms Well thank you very much! how do I enable development mode so that when a file is changed, it is hot-loaded? now when you change the file is fully assembled and each change you need to wait for 20 seconds to see the result
  • how to get only current day/week posts of a specific category?

    3
    1 Votes
    3 Posts
    512 Views
    Andre MosinA
    @baris said in how to get only current day/week posts of a specific category?: /api/top?cid=5&term=daily perfect! thanks!
  • Embedding my NodeBB forum link on Facebook messenger shows error message.

    3
    0 Votes
    3 Posts
    529 Views
    hotteshenH
    Sharing a topic using FB messenger works fine. I think only custom home page causes such problem. I've not tried categories page yet.
  • How to hide group members (or show title of hidden group)

    2
    0 Votes
    2 Posts
    371 Views
    J
    Bumpety bumbety!
  • Lost connection to nodebb after setting up ssl

    5
    0 Votes
    5 Posts
    576 Views
    Nam VuN
    @PitaJ @oplik0 it's working, thanks guys!
  • Proxy the path under NodeBB root to another one.

    7
    0 Votes
    7 Posts
    702 Views
    hotteshenH
    I modified html link on my custom home page. from <a href="/app/">App</a> to <a href="javascript:window.location.href=window.location.href + 'app/'">App</a> Pros: no change to NodeBB source, so that I can update NodeBB as new release comes. Cons: The link URL is ugly and can not be copied for quote. Ref: Difference between window.location.href=window.location.href and window.location.reload()
  • 0 Votes
    9 Posts
    917 Views
    omegaO
    Check the credit card!!!
  • Mail via Nodebb stops working (Postfix)

    7
    0 Votes
    7 Posts
    818 Views
    A
    @julian said in Mail via Nodebb stops working (Postfix): 587 Actually somehow Actually, somehow the submission parameter on port 587 wasn’t present anymore in my postfix settings… And the TLS certificate wasn’t valid anymore… Anyway, I’ve forced to use port 25 without certificate. Its working again Thank you again @julian
  • Query to get all posts of topics

    3
    0 Votes
    3 Posts
    598 Views
    barisB
    const topicId = 5; const keys = db.objects.find({ _key: "tid:" + topicId + ":posts" }).map(i => 'post:' + i.value); printjson(db.objects.find({ _key: { $in: keys } }).toArray()); You can save this in a file called query.js and then execute it with mongo localhost:27017/mydb query.js It will output something like [ { "_id" : ObjectId("5547ae6a65190fe21225ec2b"), "_key" : "post:124", "pid" : 124, "uid" : 47, "tid" : 5, "content" : "I like it too :)", "timestamp" : 1376791225638, "bookmarks" : 2 }, { "_id" : ObjectId("5547aee765190fe212296f10"), "_key" : "post:18", "pid" : 18, "uid" : 2, "tid" : 5, "content" : "Thank you :)", "timestamp" : 1373686442781 } ]
  • Not receiving data via email with API

    2
    0 Votes
    2 Posts
    351 Views
    julianJ
    What do you mean by "getting data by email"? It is possible to disable sending of emails, if your users don't want that...
  • Any way to deploy without running setup?

    7
    0 Votes
    7 Posts
    574 Views
    B
    @PitaJ figured it out, I need to run nodes build
  • Exifs missing in the resized uploaded photos.

    6
    0 Votes
    6 Posts
    772 Views
    A
    Perfect it's now working fine Thank you.
  • Only 10 pages of "recent" topics available

    1
    0 Votes
    1 Posts
    230 Views
    M
    Hi. The page Recent at a forum which uses NodeBB shows only 10 pages of "recent" topics. When I am at the 10th page, the ">" sign at the bottom of the page isn't clickable (has no link). I even tried to manually go to the next page by means of typing https://thedomain/forum/recent?page=11, but it returns There are no recent topics. I want to be able to read older topics because I'm trying to catch up (during a few last months I've been reading that forum quite rarely). Is it possible for the forum admin to enable showing all previous topics on the Recent page? Thank you in advance!
  • "Unread" section to contain all unread posts

    1
    1 Votes
    1 Posts
    355 Views
    M
    Good day, all. I'm a user of some forum which uses NodeBB. Is it possible (for the admins) to configure the forum so that the Unread section (a relative example here would be https://community.nodebb.org/unread) shows to the logged in user all posts and threads (topics) which were not read by this user? I have already consulted my Settings, but I can't see a setting for this. Currently there is only quite short range of posts shown in the Unread section. In this forum: only 26, while there are probably hundrends in fact. In "my" forum, after I read them, the sections displays: There are no unread topics. while in fact there are tens of them (in the last months I was visiting the Forum quite rarely). Now I'm trying to catch up, but Unread section quickly turned empty.
  • Please help me to fix the issues.

    Moved
    3
    0 Votes
    3 Posts
    495 Views
    A
    How should I do it? Please let me know. Thank you
  • Is MongoDB 4.2 supported?

    3
    0 Votes
    3 Posts
    424 Views
    A
    @baris said in Is MongoDB 4.2 supported?: Yes. As always make a backup of your database with mongodump before upgrading. Thank you
  • Administration redirect to admin profile

    1
    0 Votes
    1 Posts
    199 Views
    E
    Sometime when I go to /admin I'm redirected to my user admin profile. Bug or feature?
  • Widgets in users.tpl

    3
    0 Votes
    3 Posts
    409 Views
    F
    @y-h I don't think you can do that at the moment. I also requested the @Staff how it could give super powers to the forum if all major views are made available in the widgets section. https://community.nodebb.org/topic/13789/profile-tpl-to-be-included-in-widgets-extend
  • error on mail send

    1
    0 Votes
    1 Posts
    238 Views
    S
    hello. I have some issue when sending emails. I use regular node way to send emails (nodemailer), nothing special like SMTP. 2020-01-12T18:00:55.869Z [4567/10382] - error: self signed certificate {"code":"ESOCKET","command":"CONN"}