Error access Plugin ACP with 2.4.5

DownPW

I have installed Nodebb from Scratch on several machines and I have this error when I want to access to ACP/Extensions/plugins ???

Erreur Interne.
Oops ! Il semblerait que quelque chose se soit mal passé !

/api/admin/extend/plugins

504 - "<html>\r\n<head><title>504 Gateway Time-out</title></head>\r\n<body>\r\n<center><h1>504 Gateway Time-out</h1></center>\r\n<hr><center>nginx/1.18.0 (Ubuntu)</center>\r\n</body>\r\n</html>\r\n"

An idea ???

I specify that I have no performance concerns and that it does it to me on 3 different machines

phenomlab

@DownPW I could be wrong here but after thinking about this last night, it could be related to an issue with the cookie domain

https://community.nodebb.org/topic/9612/session-mismatch/3

I encountered something similar when recovering the production database to a development instance.

Worth a try.

DownPW

@phenomlab

I will test on my VM
But I have a machine where is it an install fromScratch without any database restore or Cloudflare

phenomlab

@DownPW is this on the same machine as where the prod instance was ?

DownPW

yes and on my no prod VM

DownPW

here ./nodebb log

2022-08-29T14:18:57.409Z [4567/592] - error: [acp] Failed to fetch latest version
Error: ETIMEDOUT
    at Timeout.<anonymous> (/home/nodebb/nodebb/node_modules/request/request.js:848:19)
    at listOnTimeout (node:internal/timers:559:17)
    at processTimers (node:internal/timers:502:7)
2022-08-29T14:20:29.243Z [4567/592] - error: Error: getaddrinfo EAI_AGAIN packages.nodebb.org {"cause":{"code":"EAI_AGAIN","errno":-3001,"hostname":"packages.nodebb.org","syscall":"getaddrinfo"},"error":{"code":"EAI_AGAIN","errno":-3001,"hostname":"packages.nodebb.org","syscall":"getaddrinfo"},"name":"RequestError","options":{"json":true,"resolveWithFullResponse":false,"simple":true,"transform2xxOnly":false,"uri":"https://packages.nodebb.org/api/v1/plugins?version=2.4.5"},"stack":"RequestError: Error: getaddrinfo EAI_AGAIN packages.nodebb.org\n    at new RequestError (/home/nodebb/nodebb/node_modules/request-promise-core/lib/errors.js:14:15)\n    at Request.plumbing.callback (/home/nodebb/nodebb/node_modules/request-promise-core/lib/plumbing.js:87:29)\n    at Request.RP$callback [as _callback] (/home/nodebb/nodebb/node_modules/request-promise-core/lib/plumbing.js:46:31)\n    at self.callback (/home/nodebb/nodebb/node_modules/request/request.js:185:22)\n    at Request.emit (node:events:527:28)\n    at Request.onRequestError (/home/nodebb/nodebb/node_modules/request/request.js:877:8)\n    at ClientRequest.emit (node:events:527:28)\n    at TLSSocket.socketErrorListener (node:_http_client:454:9)\n    at TLSSocket.emit (node:events:527:28)\n    at emitErrorNT (node:internal/streams/destroy:157:8)"}
2022-08-29T14:20:29.244Z [4567/592] - error: Error: getaddrinfo EAI_AGAIN packages.nodebb.org {"cause":{"code":"EAI_AGAIN","errno":-3001,"hostname":"packages.nodebb.org","syscall":"getaddrinfo"},"error":{"code":"EAI_AGAIN","errno":-3001,"hostname":"packages.nodebb.org","syscall":"getaddrinfo"},"name":"RequestError","options":{"json":true,"resolveWithFullResponse":false,"simple":true,"transform2xxOnly":false,"uri":"https://packages.nodebb.org/api/v1/plugins"},"stack":"RequestError: Error: getaddrinfo EAI_AGAIN packages.nodebb.org\n    at new RequestError (/home/nodebb/nodebb/node_modules/request-promise-core/lib/errors.js:14:15)\n    at Request.plumbing.callback (/home/nodebb/nodebb/node_modules/request-promise-core/lib/plumbing.js:87:29)\n    at Request.RP$callback [as _callback] (/home/nodebb/nodebb/node_modules/request-promise-core/lib/plumbing.js:46:31)\n    at self.callback (/home/nodebb/nodebb/node_modules/request/request.js:185:22)\n    at Request.emit (node:events:527:28)\n    at Request.onRequestError (/home/nodebb/nodebb/node_modules/request/request.js:877:8)\n    at ClientRequest.emit (node:events:527:28)\n    at TLSSocket.socketErrorListener (node:_http_client:454:9)\n    at TLSSocket.emit (node:events:527:28)\n    at emitErrorNT (node:internal/streams/destroy:157:8)"}
2022-08-29T14:20:39.255Z [4567/592] - error: GET /api/admin/extend/plugins?_=1661782683297
RequestError: Error: getaddrinfo EAI_AGAIN packages.nodebb.org

PitaJ

How are you running NodeBB?

EAI_AGAIN is a DNS lookup timed out error, means it is a network connectivity error or proxy related error.

julian

Is it still happening? Might've been a transient error with our host... so far nothing alerted on our end, so maybe it's over?

DownPW

@julian said in Error access Plugin ACP with 2.4.5:

Is it still happening? Might've been a transient error with our host... so far nothing alerted on our end, so maybe it's over?

Sorry for my late response @PitaJ @julian I'm busier than usual right now

Yes I think it's better now.
I do think it's a DNS problem like said @PitaJ above.

I continue to watch.

Thank you very much.

julian

@DownPW Might be might not be. I see some failing tests on GitHub too, related to that particular route.

Might be the API needs some streamlining. Right now it's sending a payload of 1000+ packages every time you hit the plugins page

DownPW

yep @julian

the access of this page is longer than usual even if it works

<baris>

Let me know if it works better now, I have added a cache to the trending plugins since it was the slowest call in that api.

DownPW

@baris

Yes it's better !