Custom Favicon Not Showing
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Hi @baris , I hate to bug you about this again, but the issue persists after updating our forums to v1.17.x. I'm not sure if it's browser specific. On Firefox, I can see our custom favicon just fine. However, on Chrome and Safari, it seems to fall back to the default nodebb favicon for some reason. Another thing I noticed in Chrome is that when I have unread notifications, the custom favicon seem to work, but as soon as you read all your notifications, it reverts to the default one. Here's a screenshot.
I tried removing the favicon in ACP, re uploading it, made sure I saved it, rebuilt / restart to no avail.
Help is appreciated.
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@teemberland I had this issue and it just took a few days for the favicon to apply, not sure why. Try clearing the NodeBB cache, or look into this: https://github.com/NodeBB/NodeBB/issues/9362
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@dunlix said in Custom Favicon Not Showing:
Thanks! I'll try this and report back.
EDIT:
@dunlix I haven't cleared nodebb's cache, how do you do it?
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Another thing I noticed is that when I first load the forum, the red dot (that indicates I have unread notifications) on the bell does not show up. However, when I go to any topic, the red dot shows up on the bell icon and on our custom favicon (see screenshot in previous post).
As soon as I go to forum index and hit refresh, the red dot on bell icon disappears along with our custom favicon.
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@teemberland Go to ACP > Advanced > Cache
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@dunlix said in Custom Favicon Not Showing:
@teemberland sure. Clearing them all won't harm anything, so clear them, click save, rebuild & restart. If the icon still isn't fixed im out of ideas.
Sadly, that didn't work. Thank you for your help though!
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Try clearing the cache on your browser.
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@pitaj said in Custom Favicon Not Showing:
Try clearing the cache on your browser.
I did, multiple times. The issue still persists.
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Okay I didn't see it mentioned. Wish I could help you further, sorry.
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@teemberland huh. I have had this issue before, when I applied it, it still wouldn't show. After a few days, it started working after no changes. Sounds like something cache-related, but I never cleared it. I guess just wait.
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@teemberland do you get the same issue in another browser or within an incognito session ?
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@phenomlab said in Custom Favicon Not Showing:
@teemberland do you get the same issue in another browser or within an incognito session ?
Yes, the same issue in incognito mode/private mode. And yes, the issue occurs in Chrome, Firefox and Safari.
It's strange, that the favicon would appear randomly as I navigate around the forum. Say from forum index > Go to a category > Go to random topic then favicon would show. But as soon as I hit refresh, favicon reverts to default favicon and the notification counts disappears.
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@baris said in Custom Favicon Not Showing:
Can you post a link to your forum? Also check if the correct favicon is in the following paths
/path/to/nodebb/public/favicon.ico
/path/to/nodebb/public/uploads/system/favicon.icoHi @baris,
I'm seeing the default nodebb favicon in /nodebb/public and I'm seeing our custom favicon in /nodebb/public/uploads/system
Here's our forum link https://forums.theshow.com/
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When I look in Chromium, I see the incorrect NodeBB favicon
