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Unsolved Technical Support
  • Varun Ganesh DV

    @Varun-Ganesh-D @administrators Plz help
    Why when i click topic it showing loading animation and then above attached screen appears

    0
  • oplik0O

    It's not a bug, it's a feature - you probably have maintenance mode enabled. Go to ACP>settings>advanced and disable it.

    0
  • Varun Ganesh DV

    @oplik0 No
    That is disabled.

    0
  • julianJ

    @Varun-Ganesh-D Is it just topics that are showing this, or all pages? The latter suggests that the maintenance mode is indeed enabled. Try restarting NodeBB...

    Varun Ganesh DV 2 Replies
    0
  • Varun Ganesh DV

    @julian All Pages Same Except Admin
    Again i need to Press Rebuild and Restart to Run Normally.
    Around 4-5 times happening now

    0
  • Varun Ganesh DV

    @julian Is it because of Socket Option? There is something time and retry option.
    I didn't touched it. It remains as it is default
    Because When i click Some topic it shows blank screen with loading bar. And i get notification that connection lost.. then that maintenance screen appears

    0
  • oplik0O

    So it would seem that the maintenance mode is enabled despite being shown as disabled in ACP...
    Could you perhaps try enabling it and if that doesn't change anything disabling it again? Perhaps changing the setting will fix the issue.

    1
  • PitaJP

    Sounds like NodeBB is crashing. Are there any errors in the log on the server?

    1
  • Varun Ganesh DV

    @PitaJ Let me check and Send Logs.
    I Downgraded NodeJs version because in latest Nodejs I can't able to upload Images.
    Is it making problem??

    0
  • barisB

    @Varun-Ganesh-D nodejs 14 isn't supported yet. https://github.com/NodeBB/NodeBB/issues/8310

    0
  • Varun Ganesh DV

    @baris yes
    So i Downgraded to previous lts version
    Btw im storing images remotely. Not on my own server. Is that also nor support in latest version nodejs?

    0
  • PitaJP

    So you're on Node 12?

    Can you try

    1. ./nodebb stop
    2. Delete node_modules
    3. npm install
    4. ./nodebb build
    5. ./nodebb start
    0
  • Varun Ganesh DV

    @PitaJ let me try this
    Problem is im using Heroku.
    There not all features available like Terminal

    0
  • Varun Ganesh DV 
    2020-06-26T04:19:34.263803+00:00 heroku[router]: at=info method=GET path="/manifest.json" host=forum.bustudymate.in request_id=6cc9d18f-1844-4cef-858c-61d32786f640 fwd="103.89.232.24" dyno=web.1 connect=0ms service=10ms status=304 bytes=353 protocol=https

2020-06-26T04:19:34.284978+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksYRl&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=6fa5b05c-f822-4701-bd42-d18b7b55686b fwd="103.89.232.24" dyno=web.1 connect=1ms service=4ms status=200 bytes=220 protocol=https

2020-06-26T04:19:34.676416+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksYXv&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=7472964c-8fcd-4501-a684-c821b894cd04 fwd="103.89.232.24" dyno=web.1 connect=1ms service=5ms status=200 bytes=220 protocol=https

2020-06-26T04:19:34.683347+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksYWQ&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=1ab69b1d-4996-4d9b-ad8f-f9927ea8136b fwd="103.89.232.24" dyno=web.1 connect=1ms service=106ms status=200 bytes=185 protocol=https

2020-06-26T04:19:34.720926+00:00 heroku[router]: at=info method=GET path="/api/topic/37/what-is-the-use-of-writing-cat-exam/3?_=1593145173111" host=forum.bustudymate.in request_id=b8f02373-03f5-4cc1-a704-dc794fe76178 fwd="103.89.232.24" dyno=web.1 connect=1ms service=49ms status=200 bytes=543 protocol=https

2020-06-26T04:19:35.028251+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksYcg&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=839bc1d5-4793-47bc-892e-8c31367d06cb fwd="103.89.232.24" dyno=web.1 connect=1ms service=48ms status=200 bytes=185 protocol=https

2020-06-26T04:19:35.001706+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksYd5&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=bb0a02b1-4fec-4916-a009-210190886fbe fwd="103.89.232.24" dyno=web.1 connect=0ms service=7ms status=200 bytes=220 protocol=https

2020-06-26T04:19:35.394712+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksYi7&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=5b190551-0549-4a53-a57c-6f602933894e fwd="103.89.232.24" dyno=web.1 connect=1ms service=64ms status=200 bytes=170 protocol=https

2020-06-26T04:19:43.151052+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=websocket&sid=9pF6zh6MtYSfAXRxAAAC" host=forum.bustudymate.in request_id=5ee515d7-6c65-41e9-baf2-870295dda3fb fwd="103.89.232.24" dyno=web.1 connect=1ms service=8309ms status=101 bytes=175 protocol=https

2020-06-26T04:19:43.151996+00:00 heroku[router]: at=error code=H13 desc="Connection closed without response" method=GET path="/api/topic/37/what-is-the-use-of-writing-cat-exam/1?_=1593145173112" host=forum.bustudymate.in request_id=2ad889f6-2382-49d9-ab95-5f204ce4ffa6 fwd="103.89.232.24" dyno=web.1 connect=1ms service=8131ms status=503 bytes=0 protocol=https

2020-06-26T04:19:58.472155+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksb9o" host=forum.bustudymate.in request_id=903a716b-3c72-4368-90d9-5a6b6855d9b8 fwd="103.89.232.24" dyno=web.1 connect=1ms service=20ms status=200 bytes=267 protocol=https

2020-06-26T04:19:58.904917+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBkseRr&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=dc2402fa-b6c1-418f-ade7-0baa0df3ec5a fwd="103.89.232.24" dyno=web.1 connect=1ms service=40ms status=200 bytes=254 protocol=https

2020-06-26T04:19:59.206294+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBkseXC&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=a3d1dc23-e295-4934-8254-095e3458ed51 fwd="103.89.232.24" dyno=web.1 connect=1ms service=9ms status=200 bytes=220 protocol=https

2020-06-26T04:19:59.480420+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBkseXH&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=c2d0cc32-9099-479d-9a0a-ac29ead6d06e fwd="103.89.232.24" dyno=web.1 connect=1ms service=4ms status=200 bytes=185 protocol=https

2020-06-26T04:19:59.427838+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NAWhI1D&sid=43huBGWCbcUN6H8tAADA" host=forum.bustudymate.in request_id=b4e258e5-2a6c-4da2-8fb7-4c35a7f7c469 fwd="66.249.79.148" dyno=web.1 connect=0ms service=6ms status=400 bytes=295 protocol=https

2020-06-26T04:19:59.755142+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksebk&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=1c015708-9e27-4ae2-8f1f-9423ac940add fwd="103.89.232.24" dyno=web.1 connect=0ms service=3ms status=200 bytes=220 protocol=https

2020-06-26T04:19:59.793872+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBkseg4&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=9818a9dc-4b92-433c-ba56-ca4c24e56102 fwd="103.89.232.24" dyno=web.1 connect=0ms service=13ms status=200 bytes=367 protocol=https

2020-06-26T04:20:00.096131+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksel5&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=ef03ccd3-b358-44e9-8640-bfdbf401f063 fwd="103.89.232.24" dyno=web.1 connect=1ms service=3ms status=200 bytes=170 protocol=https

2020-06-26T04:20:00.167773+00:00 heroku[router]: at=info method=GET path="/assets/uploads/system/favicon.ico?v=n69g57bvs0s" host=forum.bustudymate.in request_id=116ee51b-4c2a-4ded-b490-7e15627bc1a8 fwd="103.89.232.24" dyno=web.1 connect=1ms service=47ms status=404 bytes=441 protocol=https

2020-06-26T04:20:00.311995+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NAWhITj&sid=ExYbVDilb94jG_MSAAEB" host=forum.bustudymate.in request_id=1f5a6c6d-a26a-4639-b470-78361ea0110b fwd="66.249.79.148" dyno=web.1 connect=0ms service=7ms status=400 bytes=228 protocol=https

2020-06-26T04:20:04.385491+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=websocket&sid=e5te55j7j-x_V961AAAA" host=forum.bustudymate.in request_id=f14e1c44-7b50-4fc9-9ec8-34a7342accda fwd="103.89.232.24" dyno=web.1 connect=0ms service=4688ms status=101 bytes=175 protocol=https

2020-06-26T04:20:04.389584+00:00 heroku[router]: at=error code=H13 desc="Connection closed without response" method=GET path="/api/topic/37/what-is-the-use-of-writing-cat-exam/1?_=1593145173112" host=forum.bustudymate.in request_id=e21f819a-7820-4693-8b4b-5b2525414f44 fwd="103.89.232.24" dyno=web.1 connect=1ms service=5900ms status=503 bytes=0 protocol=https

2020-06-26T04:20:19.878543+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksg8L" host=forum.bustudymate.in request_id=fb64f2c1-adc7-4675-88ef-1aba3f85c03a fwd="103.89.232.24" dyno=web.1 connect=1ms service=35ms status=200 bytes=267 protocol=https

2020-06-26T04:20:20.279219+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksjgJ&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=ff26a944-3c0b-4b31-8800-118fcdc99a21 fwd="103.89.232.24" dyno=web.1 connect=0ms service=8ms status=200 bytes=254 protocol=https

2020-06-26T04:20:20.600881+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksjlK&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=260ba0bc-dba0-481f-9be2-d1f8abf51f4a fwd="103.89.232.24" dyno=web.1 connect=0ms service=8ms status=200 bytes=220 protocol=https

2020-06-26T04:20:20.618814+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksjlP&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=fbd7e21e-17dd-42d4-9f08-53a0966cb3f7 fwd="103.89.232.24" dyno=web.1 connect=1ms service=17ms status=200 bytes=185 protocol=https

2020-06-26T04:20:20.920956+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksjqD&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=79da4c11-60f4-45b8-8607-7c9171e41262 fwd="103.89.232.24" dyno=web.1 connect=0ms service=24ms status=200 bytes=185 protocol=https

2020-06-26T04:20:20.911156+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksjq6&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=a9275595-521f-4ea3-b808-a28e82594890 fwd="103.89.232.24" dyno=web.1 connect=2ms service=16ms status=200 bytes=220 protocol=https

2020-06-26T04:20:21.224734+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksjv9&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=6827f6cd-bde2-4ddb-bc80-44b943aabecd fwd="103.89.232.24" dyno=web.1 connect=1ms service=2ms status=200 bytes=350 protocol=https

2020-06-26T04:20:21.642452+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksjz-&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=8ee8ecb2-49f8-4cff-a116-f1428d5d6e33 fwd="103.89.232.24" dyno=web.1 connect=0ms service=113ms status=200 bytes=170 protocol=https

2020-06-26T04:20:21.681824+00:00 heroku[router]: at=info method=GET path="/assets/uploads/system/favicon.ico?v=n69g57bvs0s" host=forum.bustudymate.in request_id=ee91415e-b6cf-4051-a6df-3b44b5f0c27c fwd="103.89.232.24" dyno=web.1 connect=1ms service=137ms status=404 bytes=441 protocol=https

2020-06-26T04:20:25.386260+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=websocket&sid=-Bcutw_ZsVn2KOTuAAAA" host=forum.bustudymate.in request_id=ebe60e7d-e3f6-4513-a317-203fdf6e6df6 fwd="103.89.232.31" dyno=web.1 connect=0ms service=4246ms status=101 bytes=175 protocol=https

2020-06-26T04:20:25.384657+00:00 heroku[router]: at=error code=H13 desc="Connection closed without response" method=GET path="/api/topic/37/what-is-the-use-of-writing-cat-exam/1?_=1593145173112" host=forum.bustudymate.in request_id=f6dc9973-4898-4fc3-9af0-485d658067c3 fwd="103.89.232.24" dyno=web.1 connect=1ms service=6602ms status=503 bytes=0 protocol=https

2020-06-26T04:20:48.108139+00:00 heroku[router]: at=info method=GET path="/assets/src/client/503.js?v=n69g57bvs0s" host=forum.bustudymate.in request_id=9227b5a0-bff2-4ae5-8d72-2802dd676f7c fwd="103.89.232.24" dyno=web.1 connect=1ms service=175ms status=304 bytes=352 protocol=https

2020-06-26T04:20:50.056914+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBkslZ0" host=forum.bustudymate.in request_id=6a0e31f6-f643-4fe2-8823-e4594ae824f4 fwd="103.89.232.24" dyno=web.1 connect=1ms service=10ms status=200 bytes=267 protocol=https

2020-06-26T04:20:51.567495+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrIy" host=forum.bustudymate.in request_id=5b5ce9df-d604-4d2f-8b49-e562710a356b fwd="103.89.232.24" dyno=web.1 connect=0ms service=4ms status=200 bytes=267 protocol=https

2020-06-26T04:20:51.910256+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrOg&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=610d471a-d941-442b-8c46-f31dc3722718 fwd="103.89.232.24" dyno=web.1 connect=1ms service=5ms status=200 bytes=254 protocol=https

2020-06-26T04:20:52.261634+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrTu&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=508efc88-39b0-4c6e-a2d4-a51062761c47 fwd="103.89.232.24" dyno=web.1 connect=1ms service=22ms status=200 bytes=185 protocol=https

2020-06-26T04:20:52.249455+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksrTp&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=3ca85b6a-fe42-4b1b-b644-8526846e1e82 fwd="103.89.232.24" dyno=web.1 connect=0ms service=16ms status=200 bytes=220 protocol=https

2020-06-26T04:20:52.621119+00:00 heroku[router]: at=info method=POST path="/socket.io/?EIO=3&transport=polling&t=NBksrZk&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=b16bf378-5295-4f37-a8b2-c5948faf83e7 fwd="103.89.232.24" dyno=web.1 connect=1ms service=9ms status=200 bytes=220 protocol=https

2020-06-26T04:20:52.641970+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrZp&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=06b84c60-378d-46ea-9902-4ae86ef0aa6c fwd="103.89.232.24" dyno=web.1 connect=0ms service=28ms status=200 bytes=185 protocol=https

2020-06-26T04:20:52.941854+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrer&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=11095a11-892c-4d59-863c-5986fae221a2 fwd="103.89.232.24" dyno=web.1 connect=0ms service=5ms status=200 bytes=438 protocol=https

2020-06-26T04:20:53.417339+00:00 heroku[router]: at=info method=GET path="/socket.io/?EIO=3&transport=polling&t=NBksrkZ&sid=VXUNo916ynvEnaCbAAAB" host=forum.bustudymate.in request_id=5c60f021-35e2-4175-b9d6-13b7721e6bbb fwd="103.89.232.24" dyno=web.1 connect=0ms service=110ms status=200 bytes=170 protocol=https

2020-06-26T04:20:53.438098+00:00 heroku[router]: at=info method=GET path="/assets/uploads/system/favicon.ico?v=n69g57bvs0s" host=forum.bustudymate.in request_id=7005d277-6f97-4467-8765-e39169249d77 fwd="103.89.232.24" dyno=web.1 connect=1ms service=117ms status=404 bytes=441 protocol=https

    Its's the Log from Heroku

    0

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