Setting up email for nodebb

eeeee

Its been a while since I tried getting the email working (which sends out confirmation links, password resets etc)
So I retried ...
put in my Zoho email and its password in the Admin - settings - email, but nothing gets sent out. (Ive put an example email in for this screenshot)
Is there something else I need to do Zoho end to let Nodebb send emails?

julian

@eeeee You may need to reach out to Zoho support to figure that one out... if NodeBB reports that the email was sent.

Could be you need proper DKIM and SPF records.

eeeee

Nodebb doesnt report email is sent
This is where I am confused. If I used a hotmail, or gmail even instead, do I need to reach out to their support too?
Can you just say a little more on what DKIM and SPF are?

phenomlab

@julian said in Setting up email for nodebb:

Could be you need proper DKIM and SPF records.

Could also be missing the AAA record if the server is sending as ipv6. This is definitely the case with Gmail.

eeeee

I saw Julian's plugin code,
https://github.com/julianlam/nodebb-plugin-emailer-sendgrid
Would this be a solution to the issues which I dont fully understand?

GitHub - julianlam/nodebb-plugin-emailer-sendgrid: An emailer plugin for NodeBB using SendGrid as a third party service

An emailer plugin for NodeBB using SendGrid as a third party service - julianlam/nodebb-plugin-emailer-sendgrid

GitHub (github.com)

PitaJ

@julian I think we can reasonably assume that Zoho takes care of DKIM and SPF.

@eeeee what test email are you sending? Some will fail silently, so try a few different ones to see if that makes a difference.

Check your NodeBB logs to see if there are any errors recently logged.

You might also want to try setting a custom SMTP with the settings Zoho suggests. You also need to use an application specific password if you're using 2FA for Zoho.

eeeee

@PitaJ
Only trying to use the email for when people register / need password reset.
But no registration confirmation ever gets sent etc

PitaJ

@eeeee please indicate whether you're going to try the other things I suggested.

eeeee

@PitaJ
Yes I tried sending a test 'Welcome email'
The banner came up email sent
No email arrived, and I logged into the Zoho emai account and nothing was in sent folder.

Nothing in output log except this today, which seems unrelated - not sure what its about?

WARNING: The keyword 'none' must be used as a single argument.
    ../../../bootstrap/scss/mixins/_box-shadow.scss 10:9   box-shadow()
    ../../../bootstrap/scss/forms/_form-control.scss 40:7  @import
    bootstrap/scss/_forms.scss 3:9                         @import
    - 19:9                                                 root stylesheet

Do I need to set IMAP up on Zoho so nodebb can email from it?

eeeee

There was nothing in output log, except this Warning which appears unrelated

WARNING: The keyword 'none' must be used as a single argument.
    ../../../bootstrap/scss/mixins/_box-shadow.scss 10:9   box-shadow()
    ../../../bootstrap/scss/forms/_form-control.scss 40:7  @import
    bootstrap/scss/_forms.scss 3:9                         @import
    - 19:9                                                 root stylesheet

PitaJ

I suggested you try a few different ones. Not just one. The ones you're choosing are the most likely to fail silently, so please keep trying.

And yes, you will probably need to enable IMAP access on Zoho for SMTP to work.

eeeee

@PitaJ ok, thanks
Just out of curiousity, why should the body content of the email make any difference to the chance of 'it failing silently'?
Whether its a "Welcome", "Banning", or "Digest" email for example? How does what is written in the text of the email, make any difference to chance of it getting sent?

PitaJ

@eeeee these are difference templates are sent in different ways. We've implemented the test to use the same infrastructure as when those emails are actually sent out. For instance, when you tell it to send a ban email, it actually goes to the banning code for sending an email out. Some of those cases don't report back an error, so we can't report it back to you. I think the "Test" template is one that reports errors correctly.