Emoji's stopped working

[phenomlab]

Hi All,

For some unknown reason, the emojis on my site appear to have stopped working. No errors in the logs, and tried to rebuild (both Emoji's themselves, and NodeBB) but sadly, nothing seems to work.

I've seen this issue before, but can't seem to work around it this time.

Any ideas ?

Seems to work fine on my dev site, which is very odd...

Thanks

[PitaJ]

@phenomlab can you try

./nodebb stop
npm rm nodebb-plugin-emoji-android
npm i nodebb-plugin-emoji-android
./nodebb start

Then rebuild emoji from the admin page and rebuild + restart. If you can, monitor the NodeBB logs when you run the emoji rebuild. You should see something like

[emoji] Loaded packs: android

@inspiring same for you but with one instead of android.

Both of you not having anything on the legal information tab does make it seem like the pack isn't being detected.

[phenomlab]

Keep seeing this popping up in the console. Don't think it's related as appears to be generated by the tooltips

debb.min.js?v=fp230l9rqak:23 Uncaught TypeError: No method named "destroy"
    at HTMLImageElement.<anonymous> (nodebb.min.js?v=fp230l9rqak:23:50162)
    at Function.each (nodebb.min.js?v=fp230l9rqak:64:2834)
    at g.fn.init.each (nodebb.min.js?v=fp230l9rqak:64:1310)
    at g.fn.init.jQueryInterface [as tooltip] (nodebb.min.js?v=fp230l9rqak:23:50059)
    at HTMLAnchorElement.c (nodebb.min.js?v=fp230l9rqak:1:17866)
    at HTMLAnchorElement.handle (nodebb.min.js?v=fp230l9rqak:64:48149)
    at HTMLBodyElement.dispatch (nodebb.min.js?v=fp230l9rqak:64:44091)
    at ke.handle (nodebb.min.js?v=fp230l9rqak:64:42006)
(

[PitaJ]

What do you mean by stopped working? Did they stop parsing or are they not displaying properly or what?

[phenomlab]

@PitaJ sorry. They don't appear at all. Text isn't being converted and if you try to use the emoji picker in composer, none are listed

[PitaJ]

@phenomlab double check that the emoji packs are active. Can you link me to / screenshot an example of what you're seeing?

[phenomlab]

@PitaJ they are all active, yes.

Some screenshots

[inspiring]

we have the same issue after we upgrade to v3.0.0 today

[PitaJ]

I'll investigate this later today

[phenomlab]

@PitaJ thanks. Happy to give you access to my site if you need it

[PitaJ]

What emoji pack(s) do you have active? And do you have any custom emoji or aliases? Also what is the state of your emoji settings?

Also, can you click on "Legal Information" and see what it has there?

My theory is that there's something wrong with whatever emoji pack you have. It might be inactive, active but not installed, or broken in some other way.

[phenomlab]

@PitaJ the only active ones are as below

Here's the legal information tab

No custom emoji or aliases.

Emoji plugin settings

[inspiring]

@PitaJ

[PitaJ]

@phenomlab can you try

./nodebb stop
npm rm nodebb-plugin-emoji-android
npm i nodebb-plugin-emoji-android
./nodebb start

Then rebuild emoji from the admin page and rebuild + restart. If you can, monitor the NodeBB logs when you run the emoji rebuild. You should see something like

[emoji] Loaded packs: android

@inspiring same for you but with one instead of android.

Both of you not having anything on the legal information tab does make it seem like the pack isn't being detected.

[phenomlab]

@PitaJ that works ! Thanks very much.

[inspiring]

This post is deleted!