@julian As a followup, I received an email from Postmark. They basically told me that they prefer that customers manage their own lists. They're a transnational email provider not a service to maintain lists. I'm with them on this. It's the responsibility of the owner of the list to maintain the list. Right now NodeBB punts that to the email provider.
Unsolved Email chat alert for private messages
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Hi, in my administrator profile settings I have the following settings
- When you receive a chat message
- When you receive a group chat message
with option to be notified by notification and email but when someone send a message in the private chat system, I get no email alert.
How can I fix this?
Subscribe to Digest is deactivated (off)Thanks
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@ocisp87 just to double check, this is in the user settings of your admin user, not the default user settings in the ACP right?
Do other emails work? Does a test email from the ACP email settings page work? Is the admin user set up with a valid email?
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@PitaJ thank you for the answer!
this is in the user settings of your admin user
Yes, is the settings of my admin user.
Tested also in a normal user account.. but in admin backend I see there is a delay of 60 seconds for chat message so maybe for test with an immediate email I should set this to 0 or can stay set as 60 seconds? The first chat message should be notified immediately, I think. The delay option should be not an issue.An user has write to me a message on chat and when I loaded the forum I discovered it so was not notified by email.
not the default user settings in the ACP right
Where I can check this default settings? What path I have to follow for check in admin side?
Do other emails work? Does a test email from the ACP email settings page work? Is the admin user set up with a valid email?
I get correctly every other email notification like: registration approval, post in the mod queue, new topics, new replies. I only never get anymore chat alert message by email.
Also testing email with one of the present template, in the back end works.
My admin account has a valid email address, is not a real email address but a forward but all works: usually I get emails.
