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problem with email verification

Scheduled Pinned Locked Moved Technical Support
supportemailverification mail
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  • T Offline
    T Offline
    TheLastGuest
    wrote on last edited by
    #1

    Hello I have a problem with my forum and i need help because the email verification always shows this (attached file) and I tried everything please help?
    alt text

    gotwfG 1 Reply Last reply
    0
  • PitaJP Offline
    PitaJP Offline
    PitaJ Global Moderator Plugin & Theme Dev
    wrote on last edited by
    #2

    What is your email setup?

    C 1 Reply Last reply
    0
  • gotwfG Offline
    gotwfG Offline
    gotwf Community Rep
    replied to TheLastGuest on last edited by
    #3

    @thelastguest If you have command line access to the server, what does which/wereis sendmail return? Cuz if you cannot find it then neither can NodeBB. 😉

    % which sendmail
    /usr/sbin/sendmail
    
    C 1 Reply Last reply
    0
  • C Offline
    C Offline
    ChrisHeatedHub
    replied to gotwf on last edited by
    #4

    @gotwf hello I am the one running the forum on my VPS and when running that cmd it returns nothing at all.

    gotwfG 1 Reply Last reply
    0
  • C Offline
    C Offline
    ChrisHeatedHub
    replied to PitaJ on last edited by
    #5

    @pitaj Well I am not that into how email stuff works but I have got a custom email and I just typed in the info like SMTP and stuff at the NodeBB Admin Panel.

    PitaJP 1 Reply Last reply
    0
  • PitaJP Offline
    PitaJP Offline
    PitaJ Global Moderator Plugin & Theme Dev
    replied to ChrisHeatedHub on last edited by
    #6

    @chrisheatedhub did you enable the SMTP transport? Please provide a screenshot of your acp email page if possible.

    1 Reply Last reply
    0
  • gotwfG Offline
    gotwfG Offline
    gotwf Community Rep
    replied to ChrisHeatedHub on last edited by gotwf
    #7

    @chrisheatedhub said in problem with email verification:

    @gotwf hello I am the one running the forum on my VPS and when running that cmd it returns nothing at all.

    In that case you should use one of the options that does not rely on the localhost (127.0.0.1) having a sendmail binary. NodeBB has a builtin smtp or you can opt for a third party service. Else otherwise if you do wish to use localhost sendmail/smtp then you will need to install and config your vm thusly. There are pros and cons to the various options.

    As mentioned by pitaj, a screenshot would be helpful. 🙂

    1 Reply Last reply
    0
  • dunlixD Offline
    dunlixD Offline
    dunlix GNU/Linux Gamers
    wrote on last edited by
    #8

    I'm not sure what causes this as I am not part of NodeBB Staff/smart people 🙂 but I had the same problem and fixed it by turning on "Enable Pooled connections" and checking that the Username/password were right.
    Hope this helps.

    1 Reply Last reply
    0
  • gotwfG Offline
    gotwfG Offline
    gotwf Community Rep
    wrote on last edited by gotwf
    #9

    In the event you missed them, I took a couple stabs at some email tutorials. The intent was to provide enough understanding to get you pointed in the right directions rather than get 'er done copy/pasta recipes. Hence, they may or may not be the droids you're looking for:

    1. Read first: https://community.nodebb.org/topic/15072/nodebb-email-options

    2. Read second: https://community.nodebb.org/topic/15077/nodebb-email-postfix-null-client

    1 Reply Last reply
    0

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