image upload issues

[sweetp]

Im having trouble with image uploads, and always get this:

ERROR
Something went wrong while parsing server response

I also get this error when trying to delete orphaned images from the Manage/Uploads admin page:

×ERROR
EACCES: permission denied, unlink '/var/www/vhosts/.../NodeBB/public/uploads/files/1540629625930-4c7e9f63-94d1-4d0f-a73b-9b77513956e1-image.png'

maybe its a permissions issue
the public folder in my install is owned by root, is that correct?

[sweetp]

I fixed the deletion of orphaned files by changing file permissions on my NOdeBB install, but I still can't upload new images.

[PitaJ]

Nothing should be owned by root. NodeBB should not be installed or run as root. You should change all of the permissions with chown -r

[sweetp]

im still getting 502 errors when trying to upload:

[Error] Failed to load resource: the server responded with a status of 502 () (upload, line 0)

https://support.sweetpproductions.com/api/post/upload

[sweetp]

I managed to get the uploads working by adding the following to my Apache & nginx Settings on the Additional nginx directives in my Plesk Onyx panel:

location / {
	proxy_set_header X-Real-IP $remote_addr;
	proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
	proxy_set_header X-Forwarded-Proto $scheme;
	proxy_set_header Host $http_host;
	proxy_set_header X-NginX-Proxy true;

	proxy_pass http://127.0.0.1:4567;
	proxy_redirect off;

	# Socket.IO Support
	proxy_http_version 1.1;
	proxy_set_header Upgrade $http_upgrade;
	proxy_set_header Connection "upgrade";
}

[sweetp]

I recently upgraded from nodejs 9.10.1 to 10.15.0, and the problem has come back

ERROR
Something went wrong while parsing server response

[Error] Failed to load resource: the server responded with a status of 502 () (upload, line 0)
https://support.sweetpproductions.com/api/post/upload

[PitaJ]

@sweetp try running npm install and npm rebuild

[sweetp]

@PitaJ still no luck
Im running on Centos 7 if that makes any difference

[PitaJ]

What was the output of npm rebuild?

[sweetp]

here's the full output:
https://gist.github.com/sweetppro/9521a6127257664c956c69b1b4f570e2

I then also chown the NodeBB directory, then:

systemctl stop nodebb
systemctl start nodebb

I have also update to NodeBB v1.1.2 and still have the same issue

[PitaJ]

Can you try npm rebuild --build-from-source

[sweetp]

@PitaJ said in image upload issues:

npm rebuild --build-from-source

still get the error, unfortunately

ERROR
Something went wrong while parsing server response

[PitaJ]

When you run any of these commands, please include the command output! Just saying "it didn't work" doesn't help anyone.

[sweetp]

ah, I didn't post, because it's virtually identical to the previous output:
https://gist.github.com/sweetppro/e78341ccb6f21fbc2838c2e6ab534665

[sweetp]

I finally got the error fixed.
here's what happened, I am running a Plesk Onyx server, and installed the NodeJS update according to this guide:
https://stackoverflow.com/questions/46755352/install-additional-node-versions-in-plesk-onyx

And while everything looked good within Plesk, when I ran the command:

node -v

the old v8.9.1 of NodeJS would show as being current...

so all I did was this:

nvm use 10.15
npm install
npm rebuild

now everything is finally running just fine again

[Alvaro5]

I have similar error.

When an user try to upload an image the server respond with 503 error.
I have started nodebb with nodebb dev and I get this error:

019-02-11T15:41:06.941Z [1502] - error:  message=/lib64/libz.so.1: version `ZLIB_1.2.9' not found (required by /opt/app/node_modules/sharp/build/Release/../../vendor/lib/libpng16.so.16), stack=Error: /lib64/libz.so.1: version `ZLIB_1.2.9' not found (required by /opt/app/node_modules/sharp/build/Release/../../vendor/lib/libpng16.so.16)
    at Object.Module._extensions..node (module.js:664:18)
    at Module.load (module.js:554:32)
    at tryModuleLoad (module.js:497:12)
    at Function.Module._load (module.js:489:3)
    at Module.require (module.js:579:17)
    at require (internal/module.js:11:18)
    at Object.<anonymous> (/opt/app/node_modules/sharp/lib/constructor.js:10:15)
    at Module._compile (module.js:635:30)
    at Object.Module._extensions..js (module.js:646:10)
    at Module.load (module.js:554:32)
    at tryModuleLoad (module.js:497:12)
    at Function.Module._load (module.js:489:3)
    at Module.require (module.js:579:17)
    at require (internal/module.js:11:18)
    at Object.<anonymous> (/opt/app/node_modules/sharp/lib/index.js:3:15)
    at Module._compile (module.js:635:30)
2019-02-11T15:41:06.942Z [1502] - info: [app] Shutdown (SIGTERM/SIGINT) Initialised.
io: 2 emit [ 'disconnecting', 'transport error' ]
io: 2 emit [ 'disconnect', 'transport error' ]
io: 2 emit [ 'disconnecting', 'transport error' ]
io: 2 emit [ 'disconnect', 'transport error' ]
2019-02-11T15:41:06.949Z [1502] - info: [app] Web server closed to connections.
2019-02-11T15:41:06.952Z [1502] - info: [app] Database connection closed.
2019-02-11T15:41:06.952Z [1502] - info: [app] Shutdown complete.
[cluster] Child Process (1502) has exited (code: 1, signal: null)
[cluster] Spinning up another process...

Can you help me plz?

[PitaJ]

@Alvaro5 what have you tried?

What version of nodebb, nodejs, npm, database?

[Alvaro5]

I have tried to upload image in a post or creating a topi, both with same error.
I tried to upload a .zip file and it was fine, no errors.

My versions are:
nodebb: 1.10.2
node: 8.9.1
npm: 5.5.1
database: mongodb

The project is in Openshift environment.

[PitaJ]

Have you tried upgrading to Node 10?

Have you tried any of the commands suggested previously in this topic?

[Alvaro5]

I have tried the commands suggested previously but nothing works.

I can`t upgrade node, is an empresarial Openshift and I don't have permisions to do that.