Yes, figured that out the hard way lol
Unsolved Difference between open source and cloud solution of NodeBB?
Are there any differences when it comes to features, theming, etc. between the open source solution I can host myself or the cloud solution offered from NodeBB?
I am evaluating different software solutions and this is quite an essential information to do so.
The only difference is that the hosted solution provides free support for upgrades etc
To expand on @pitaj's reply --
Correct, there is no difference in the code between the hosted version and the open source version. However, the hosted version does come with support ticket access and scheduled upgrades are free as part of the monthly fee.
We also handle set-up/install, as well as scheduled backups of the data both locally and externally.