Emails can not be sent in 1.6.0

suparomana

@julian it doesn't matter. The error is the same with built the in email-service or with the new external email server. As external email server we use the custom option with credentials of our emailprovider. The config.json is correct. As url is our complete domain (with http://) specified and not localhost. And as you can see, we are not using https for nodebb.

suparomana

I restarted nodebb and run ./nodebb build before I started again with ./nodebb dev. The initializing-message in the startup-log is correct und it shows the same defined url as in the config.json and not localhost. When I try to send a testmail or try to invite a new user, I get always the same error-message as shown in my initial post.

Why does nodebb act as localhost when sending mails and why does it looks for certificates?

PitaJ

Right now the custom option is broken. So hopefully that's the only issue, and the fix will work for you. Fix should be released within the next week.

suparomana

@pitaj thank you for the information and I hope that the fix will work for us, too!

Christoffer Lernö

I have issues with gmail sends too. I don't see any errors... just nothing happens.

julian

Gmail sends are always difficult, try using a third party emailer like SendGrid first

Christoffer Lernö

@julian I don't even see any hint that there is an attempt to contact gmail. And I already did the work to make sure gmail worked. I've had it working consistently since 1.3.x. It broke on the 1.5.x -> 1.6.0 upgrade.

It's like the mail queue isn't even processed. Is there some way I can debug it?

Christoffer Lernö

Turns out mail fails when I run nodebb using ./nodebb start but not as a service. I'm not sure why...

julian

@christoffer-lernö That... is really weird! Do let us know if you figure out the underlying cause ...

suparomana

Hi @PitaJ, I did the Upgrade to 1.6.1 and after a few hickups nodebb can send mails again, but only with the internal mailserver. The external option is still broken. Sending Mails via the internal mailserver is quite slow.

Here is the Error-Message, which I get when I try the externl mailserver option:

io: 2 on [ { type: 2,
    nsp: '/',
    id: 14,
    data: [ 'admin.email.test', { template: 'welcome' } ] } ]
12/10 12:38:27 [18738] - error:  Error: 140483857790752:error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol:../deps/openssl/openssl/ssl/s23_clnt.c:797:

PitaJ

@suparomana you need to make sure you have the correct port and security option set. What are you current settings? (Redact anything sensitive)

julian

For slow sendmail internally, you may need to update your hosts file: https://www.digitalocean.com/community/questions/sendmail-is-slow-to-send-mail

suparomana

Thank you @PitaJ and @julian for your support! Everything works fine now.

The error was because of a wrong security option in the settings and the speed of sendmail increased by itself. Probably there was a problem on the shared server during my first test.

Keep up the great work! NodeBB is really great!