too connection lost error

sanatisharif

I don't have any error in client-side or server-side, but all of users send message to us that they have "connection lost error too much"
our server is debian server 8, nodebb config is:

{                                                      
    "url": "http://forum.sanatisharif.ir",             
    "secret": "****",  
    "port": [4567,4568,4569],                          
    "bind_address":"127.0.0.1",                        
    "database": "mongo",                               
    "mongo": {                                         
        "host": "127.0.0.1",                           
        "port": "27017",                               
        "username": "***",                          
        "password": "***",                  
        "database": "nodebb"                           
    },                                                 
    "redis": {                                         
        "host": "127.0.0.1",                           
        "port": "6379",                                
        "password": "****",
        "database": "0"                                
    }                                                  
}

nodebb vertion: master version
[email protected] /home/nodeBB/forum
└── [email protected]
start nodebb using ./nodebb start command.

sanatisharif

@julian
AdminCP->errors:

0_1503670645727_a299eba9-8c33-4366-a957-afc342817afb-image.png

AdminCP->log:

25/8 18:24:00 [14550] - [31merror[39m:  MongoError: WiredTigerIndex::insert: key too large to index, failing  1653 { : "errors:404", : "/A%20%20%20%20%20%20%20%DA%A9%D8%A7%D8%B1%D9%86%D8%A7%D9%85%D9%87%20%D9%87%D8%A7%DB%8C%20%D8%A7%D8%B2%D9%85%D9%88%D9%86%D9%87%D8%A7%DB%8C%20%D8%A2%D8%..." }
    at Function.MongoError.create (/home/nodeBB/forum/node_modules/mongodb-core/lib/error.js:31:11)
    at /home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:497:72
    at authenticateStragglers (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:443:16)
    at null.messageHandler (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:477:5)
    at Socket.<anonymous> (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/connection.js:321:22)
    at emitOne (events.js:77:13)
    at Socket.emit (events.js:169:7)
    at readableAddChunk (_stream_readable.js:153:18)
    at Socket.Readable.push (_stream_readable.js:111:10)
    at TCP.onread (net.js:536:20)
25/8 18:41:44 [14550] - [32minfo[39m: [app] Shutdown (SIGTERM/SIGINT) Initialised.

25/8 18:41:44 [15472] - [32minfo[39m: Initializing NodeBB v1.5.3 http://forum.sanatisharif.ir
[deprecated] `String.prototype.rtrim` is deprecated as of NodeBB v1.5; use `utils.rtrim` instead.
[deprecated] `String.prototype.rtrim` is deprecated as of NodeBB v1.5; use `utils.rtrim` instead.
[deprecated] `String.prototype.rtrim` is deprecated as of NodeBB v1.5; use `utils.rtrim` instead.
[deprecated] `String.prototype.rtrim` is deprecated as of NodeBB v1.5; use `utils.rtrim` instead.
25/8 18:41:46 [15472] - [32minfo[39m: [socket.io] Restricting access to origin: http://forum.sanatisharif.ir:*
25/8 18:41:46 [15479] - [32minfo[39m: [socket.io] Restricting access to origin: http://forum.sanatisharif.ir:*
25/8 18:41:46 [15494] - [32minfo[39m: [socket.io] Restricting access to origin: http://forum.sanatisharif.ir:*
25/8 18:41:47 [15484] - [32minfo[39m: [socket.io] Restricting access to origin: http://forum.sanatisharif.ir:*
25/8 18:41:48 [15494] - [33mwarn[39m: [plugins/nodebb-plugin-spam-be-gone] Hook `action:flag.create` is deprecated, please use `action:flags.create` instead.
25/8 18:41:48 [15472] - [33mwarn[39m: [plugins/nodebb-plugin-spam-be-gone] Hook `action:flag.create` is deprecated, please use `action:flags.create` instead.
25/8 18:41:48 [15479] - [33mwarn[39m: [plugins/nodebb-plugin-spam-be-gone] Hook `action:flag.create` is deprecated, please use `action:flags.create` instead.

25/8 18:41:48 [15472] - [33mwarn[39m: [plugins/load] The following plugins may not be compatible with your version of NodeBB. This may cause unintended behaviour or crashing. In the event of an unresponsive NodeBB caused by this plugin, run `./nodebb reset -p PLUGINNAME` to disable it.
  * nodebb-plugin-markdown
  * nodebb-plugin-sso-instagram
  * nodebb-plugin-blog-comments

25/8 18:41:48 [15484] - [33mwarn[39m: [plugins/nodebb-plugin-spam-be-gone] Hook `action:flag.create` is deprecated, please use `action:flags.create` instead.

sanatisharif

only mobile users have such problem.

julian

Hm, that's interesting...

While your forum is running, can you run ./nodebb log and keep it running for awhile? It looks like NodeBB is crashing, and you are getting that MongoError whenever it happens.

Please confirm that this is always the same error you see.

sanatisharif

@julian I have this warning message

26/8 01:14:51 [22766] - [33mwarn[39m: [nodebb-plugin-blog-comments] Origin (http://sanatisharif.ir) does not match hostUrls: sanatisharif.ir, orduetalaee.ir

and this error message:

26/8 01:00:00 [22765] - [31merror[39m:  MongoError: WiredTigerIndex::insert: key too large to index, failing  1581 { : "errors:404", : "/A%20%20%20%20%20%20%20%DA%A9%D8%A7%D8%B1%D9%86%D8%A7%D9%85%D9%87%20%D9%87%D8%A7%DB%8C%20%D8%A7%D8%B2%D9%85%D9%88%D9%86%D9%87%D8%A7%DB%8C%20%D8%A2%D8%..." }
    at Function.MongoError.create (/home/nodeBB/forum/node_modules/mongodb-core/lib/error.js:31:11)
    at /home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:497:72
    at authenticateStragglers (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:443:16)
    at null.messageHandler (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/pool.js:477:5)
    at Socket.<anonymous> (/home/nodeBB/forum/node_modules/mongodb-core/lib/connection/connection.js:321:22)
    at emitOne (events.js:77:13)
    at Socket.emit (events.js:169:7)
    at readableAddChunk (_stream_readable.js:153:18)
    at Socket.Readable.push (_stream_readable.js:111:10)
    at TCP.onread (net.js:536:20)

But why only mobile users have such a problem(Connection lost) ??

sanatisharif

@julian new error after enabling a plugin (ignore-users pluging)

26/8 01:39:19 [30335] - error:  TypeError: callFn.apply is not a function
    at /home/nodeBB/forum/node_modules/async/dist/async.js:421:16
    at next (/home/nodeBB/forum/node_modules/async/dist/async.js:5278:29)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16
    at /home/nodeBB/forum/src/topics/unread.js:146:5
    at nextTask (/home/nodeBB/forum/node_modules/async/dist/async.js:5273:14)
    at next (/home/nodeBB/forum/node_modules/async/dist/async.js:5280:9)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16
    at fireFilterHook (/home/nodeBB/forum/src/plugins/hooks.js:112:11)
    at Object.Plugins.fireHook (/home/nodeBB/forum/src/plugins/hooks.js:96:4)
    at /home/nodeBB/forum/src/topics/unread.js:138:13
    at nextTask (/home/nodeBB/forum/node_modules/async/dist/async.js:5273:14)
    at next (/home/nodeBB/forum/node_modules/async/dist/async.js:5280:9)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16
    at /home/nodeBB/forum/node_modules/async/dist/async.js:421:16
    at next (/home/nodeBB/forum/node_modules/async/dist/async.js:5278:29)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16

julian

... why are you activating new plugins?

sanatisharif

@julian said in too connection lost error:

... why are you activating new plugins?

I disabled it again, we needed to nodebb-ignore-users plugin.

PitaJ

I assume that the reason he asked is because you were already having issues, so why introduce even more variables into the mix? Fix one issue before moving on to the next.

sanatisharif

@pitaj @julian

at the time, I unistalled it immediately and now I am waiting for you to say what to do.
Thanks a lot

sanatisharif

@julian
new error

28/8 02:35:04 [27587] - [31merror[39m:  TypeError: Cannot read property 'toString' of null
    at /home/nodeBB/forum/node_modules/nodebb-plugin-mentions/library.js:135:41
    at Array.filter (native)
    at /home/nodeBB/forum/node_modules/nodebb-plugin-mentions/library.js:128:83
    at Array.forEach (native)
    at /home/nodeBB/forum/node_modules/nodebb-plugin-mentions/library.js:127:33
    at /home/nodeBB/forum/node_modules/async/dist/async.js:3838:9
    at /home/nodeBB/forum/node_modules/async/dist/async.js:421:16
    at iterateeCallback (/home/nodeBB/forum/node_modules/async/dist/async.js:928:24)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16
    at /home/nodeBB/forum/node_modules/async/dist/async.js:3835:13
    at /home/nodeBB/forum/node_modules/nodebb-plugin-mentions/library.js:231:4
    at /home/nodeBB/forum/node_modules/async/dist/async.js:1074:9
    at /home/nodeBB/forum/node_modules/async/dist/async.js:421:16
    at iteratorCallback (/home/nodeBB/forum/node_modules/async/dist/async.js:998:13)
    at /home/nodeBB/forum/node_modules/async/dist/async.js:906:16
    at /home/nodeBB/forum/node_modules/async/dist/async.js:1071:13

sanatisharif

@julian
git head:
b2c16b2ba0aa0e91b55692fb59a809d8d6c551f9

sanatisharif

up..............

julian

Disable all plugins except those that NodeBB requires to run (mentions, markdown, composer-default, widget-essentials)

sanatisharif

@julian said in too connection lost error:

Disable all plugins except those that NodeBB requires to run (mentions, markdown, composer-default, widget-essentials)

we are on production mod not dev!!!
every thing was good about 3 month ago with this plugins that we are use:

nodebb-plugin-assign-newuser-to-group
nodebb-plugin-browsing-users
nodebb-plugin-composer-default
nodebb-plugin-emailer-mailgun
nodebb-plugin-emoji-apple
nodebb-plugin-emoji-extended
nodebb-plugin-emoji-one
nodebb-plugin-google-analytics
nodebb-plugin-katex
nodebb-plugin-markdown
nodebb-plugin-mega-colors
nodebb-plugin-mentions
nodebb-plugin-question-and-answer
nodebb-plugin-recent-cards
nodebb-plugin-shortcuts
nodebb-plugin-solr
nodebb-plugin-soundpack-default
nodebb-plugin-spam-be-gone
nodebb-plugin-sso-google
nodebb-plugin-sso-instagram
nodebb-plugin-topic-tags
nodebb-rewards-essentials
nodebb-theme-persona
nodebb-widget-essentials

julian

@sanatisharif it doesn't matter, you will want to set up a duplicate instance for these sorts of things before pushing to live.

You can set one up now for debug.

sanatisharif

I change this line in config.json fixes my problem

"port": [4567,4568,4569]

to

"port": "4567"

why we can't use nodebb in cluster mod ?

julian

There is no problem with using nodebb in a cluster setup, so this config change is likely unrelated

pichalite

@sanatisharif use "port": ["4567", "4568", "4569"]

sanatisharif

@pichalite said in too connection lost error:

@sanatisharif use "port": ["4567", "4568", "4569"]

in cluster mod I have lots of connection lost err in front end ( for mobile users )