Very long page loading time when refreshing and I am logged in by any user and quick loading when I am logged out

Evg R

@baris

done and what next?

<baris>

Restart your forum and see if it's faster now.

Evg R

@baris No, I still have this problem

Evg R

@baris any other suggestions?

<baris>

Next thing to check would be network usage and how many users are accessing the forum. If it is only your user then you should check out the custom code you have and see if there is anything wrong there.

Evg R

@baris
Here is a log if this can helps

2021-12-17T20:57:30.033Z [4567/18089] - info: Initializing NodeBB v1.14.1 https://.........
2021-12-17T20:57:34.506Z [4567/18089] - info: [socket.io] Restricting access to origin: https://............:*
2021-12-17T20:57:34.733Z [4567/18089] - error: [emailer] Failed to build custom email templates {"0":"E","1":"r","2":"r","3":"o","4":"r","5":":","6":" ","7":"E","8":"A","9":"C","10":"C","11":"E","12":"S","13":":","14":" ","15":"p","16":"e","17":"r","18":"m","19":"i","20":"s","21":"s","22":"i","23":"o","24":"n","25":" ","26":"d","27":"e","28":"n","29":"i","30":"e","31":"d","32":",","33":" ","34":"o","35":"p","36":"e","37":"n","38":" ","39":"'","40":"/","41":"v","42":"a","43":"r","44":"/","45":"w","46":"w","47":"w","48":"/","49":"n","50":"o","51":"d","52":"e","53":"b","54":"b","55":"/","56":"b","57":"u","58":"i","59":"l","60":"d","61":"/","62":"p","63":"u","64":"b","65":"l","66":"i","67":"c","68":"/","69":"t","70":"e","71":"m","72":"p","73":"l","74":"a","75":"t","76":"e","77":"s","78":"/","79":"e","80":"m","81":"a","82":"i","83":"l","84":"s","85":"/","86":"b","87":"a","88":"n","89":"n","90":"e","91":"d","92":".","93":"j","94":"s","95":"'"}
2021-12-17T20:57:35.292Z [4567/18089] - warn: [deprecated] requiring core modules with `module.parent.require('./database')` is deprecated. Please use `require.main.require("./src/<module_name>")` instead.
    at Object.YoutubeLite.init [as method] (/var/www/nodebb/node_modules/nodebb-plugin-youtube-embed/library.js:20:22)
2021-12-17T20:57:35.458Z [4567/18089] - error: [plugins] Error executing 'static:app.load' in plugin 'nodebb-plugin-emoji'
2021-12-17T20:57:35.459Z [4567/18089] - error: Error: EACCES: permission denied, unlink '/var/www/nodebb/node_modules/nodebb-plugin-emoji/build/emoji/aliases.json'
2021-12-17T20:57:35.477Z [4567/18089] - info: Routes added
2021-12-17T20:57:35.480Z [4567/18089] - info: NodeBB Ready
2021-12-17T20:57:35.482Z [4567/18089] - info: Enabling 'trust proxy'
2021-12-17T20:57:35.486Z [4567/18089] - error: NodeBB address in use, exiting... {"0":"E","1":"r","2":"r","3":"o","4":"r","5":":","6":" ","7":"l","8":"i","9":"s","10":"t","11":"e","12":"n","13":" ","14":"E","15":"A","16":"D","17":"D","18":"R","19":"I","20":"N","21":"U","22":"S","23":"E","24":":","25":" ","26":"a","27":"d","28":"d","29":"r","30":"e","31":"s","32":"s","33":" ","34":"a","35":"l","36":"r","37":"e","38":"a","39":"d","40":"y","41":" ","42":"i","43":"n","44":" ","45":"u","46":"s","47":"e","48":" ","49":"0","50":".","51":"0","52":".","53":"0","54":".","55":"0","56":":","57":"4","58":"5","59":"6","60":"7","61":"\n","62":" ","63":" ","64":" ","65":" ","66":"a","67":"t","68":" ","69":"S","70":"e","71":"r","72":"v","73":"e","74":"r","75":".","76":"s","77":"e","78":"t","79":"u","80":"p","81":"L","82":"i","83":"s","84":"t","85":"e","86":"n","87":"H","88":"a","89":"n","90":"d","91":"l","92":"e","93":" ","94":"[","95":"a","96":"s","97":" ","98":"_","99":"l","100":"i","101":"s","102":"t","103":"e","104":"n","105":"2","106":"]","107":" ","108":"(","109":"n","110":"e","111":"t","112":".","113":"j","114":"s","115":":","116":"1","117":"2","118":"8","119":"0","120":":","121":"1","122":"4","123":")","124":"\n","125":" ","126":" ","127":" ","128":" ","129":"a","130":"t","131":" ","132":"l","133":"i","134":"s","135":"t","136":"e","137":"n","138":"I","139":"n","140":"C","141":"l","142":"u","143":"s","144":"t","145":"e","146":"r","147":" ","148":"(","149":"n","150":"e","151":"t","152":".","153":"j","154":"s","155":":","156":"1","157":"3","158":"2","159":"8","160":":","161":"1","162":"2","163":")","164":"\n","165":" ","166":" ","167":" ","168":" ","169":"a","170":"t","171":" ","172":"d","173":"o","174":"L","175":"i","176":"s","177":"t","178":"e","179":"n","180":" ","181":"(","182":"n","183":"e","184":"t","185":".","186":"j","187":"s","188":":","189":"1","190":"4","191":"6","192":"1","193":":","194":"7","195":")","196":"\n","197":" ","198":" ","199":" ","200":" ","201":"a","202":"t","203":" ","204":"p","205":"r","206":"o","207":"c","208":"e","209":"s","210":"s","211":".","212":"_","213":"t","214":"i","215":"c","216":"k","217":"C","218":"a","219":"l","220":"l","221":"b","222":"a","223":"c","224":"k","225":" ","226":"(","227":"i","228":"n","229":"t","230":"e","231":"r","232":"n","233":"a","234":"l","235":"/","236":"p","237":"r","238":"o","239":"c","240":"e","241":"s","242":"s","243":"/","244":"n","245":"e","246":"x","247":"t","248":"_","249":"t","250":"i","251":"c","252":"k","253":".","254":"j","255":"s","256":":","257":"6","258":"3","259":":","260":"1","261":"9","262":")"}
2021-12-17T20:57:35.490Z [4567/18089] - error: uncaughtException: listen EADDRINUSE: address already in use 0.0.0.0:4567
Error: listen EADDRINUSE: address already in use 0.0.0.0:4567
    at Server.setupListenHandle [as _listen2] (net.js:1280:14)
    at listenInCluster (net.js:1328:12)
    at doListen (net.js:1461:7)
    at process._tickCallback (internal/process/next_tick.js:63:19) {"error":{"code":"EADDRINUSE","errno":"EADDRINUSE","syscall":"listen","address":"0.0.0.0","port":4567},"stack":"Error: listen EADDRINUSE: address already in use 0.0.0.0:4567\n    at Server.setupListenHandle [as _listen2] (net.js:1280:14)\n    at listenInCluster (net.js:1328:12)\n    at doListen (net.js:1461:7)\n    at process._tickCallback (internal/process/next_tick.js:63:19)","exception":true,"date":"Fri Dec 17 2021 20:57:35 GMT+0000 (Coordinated Universal Time)","process":{"pid":18089,"uid":1000,"gid":1000,"cwd":"/var/www/nodebb","execPath":"/usr/bin/node","version":"v10.22.0","argv":["/usr/bin/node","/var/www/nodebb/app.js"],"memoryUsage":{"rss":158556160,"heapTotal":124567552,"heapUsed":96504736,"external":18387256}},"os":{"loadavg":[4.8525390625,4.66357421875,4.0390625],"uptime":191949},"trace":[{"column":14,"file":"net.js","function":"Server.setupListenHandle [as _listen2]","line":1280,"method":"setupListenHandle [as _listen2]","native":false},{"column":12,"file":"net.js","function":"listenInCluster","line":1328,"method":null,"native":false},{"column":7,"file":"net.js","function":"doListen","line":1461,"method":null,"native":false},{"column":19,"file":"internal/process/next_tick.js","function":"process._tickCallback","line":63,"method":"_tickCallback","native":false}]}
2021-12-17T20:57:35.492Z [4567/18089] - error: Error: listen EADDRINUSE: address already in use 0.0.0.0:4567
    at Server.setupListenHandle [as _listen2] (net.js:1280:14)
    at listenInCluster (net.js:1328:12)
    at doListen (net.js:1461:7)
    at process._tickCallback (internal/process/next_tick.js:63:19)
2021-12-17T20:57:35.493Z [4567/18089] - info: [app] Shutdown (SIGTERM/SIGINT) Initialised.
2021-12-17T20:57:35.496Z [4567/18089] - error: Error [ERR_SERVER_NOT_RUNNING]: Server is not running.
    at Server.close (net.js:1566:12)
    at Object.onceWrapper (events.js:286:20)
    at Server.emit (events.js:203:15)
    at emitCloseNT (net.js:1619:8)
    at process._tickCallback (internal/process/next_tick.js:63:19)
[cluster] Child Process (18089) has exited (code: 1, signal: null)
[cluster] Spinning up another process...

Evg R

@baris what tool do you advise to analyze a network usage?
I do not have my custom code only plugins

Evg R

@baris The problem with 504 timeouts appears only when I try to login or refresh with logged in user. Maybe some cache for sessions should be cleared or something related to user data?

PitaJ

Have you tried disabling various plugins?

Evg R

@pitaj The problem appeared after I installed nodebb-write-api plugin and post several tens of thousands topics, the more topics I posted the longer time for refreshing the page with logged in user

So I do not think other plugins rather then nodebb-write-api impact this issue

PitaJ

@evg-r okay well try disabling various plugins anyways. You don't need to keep write API active after you're finished using it to create the posts.

If disabling plugins doesn't work, then I think you should try upgrading to the latest version of NodeBB, 1.18.6

<baris>

Does this happen if you create a new user and login with that? Wonder if it has something to do with a user having tens of thousands of topics made in the same day.

Evg R

@baris I've just tried with newly created user and it's the same situation - timeouts

Evg R

@pitaj

I've disabled all the plugins - CPU is becoming lower but I still have timeouts when log in and refresh (almost all the time > 1min, sometimes 58secs)

Evg R

Today the page load time is about 5-10 secs for logged in user (previously it was more then 1min), so maybe some sessions are destroyed or something?

I kept write-api-plugin disabled and did not use it for 2 days

PitaJ

I'd bet it just took some time for the indices to rebuild.

Evg R

@pitaj I've just checked the indexes in db, and find out that nodebb db size is 0. So I forgot that I store all the data for nodebb forum in the different one db, and that db already had the indexes. So no changes were made to the db with nodebb forum
The reason of long load page time is still mystery but its related somehow to write-api plugin.
I need to use this plugin to post more topics but I need to fix something to avoid such bad situation with long load page time

PitaJ

@evg-r I doubt it's anything to do with the write API plugin. If you want to avoid it though, you can use the built in write API in newer versions of NodeBB.

I suggest:

Use the latest version of NodeBB (1.18.6)
Use the built in write API
Post your topics, then wait a while for the database indices to build in the background

Evg R

@pitaj But when I log out the speed is quick as usual. Could it be related to the indexes with such a behavior?

julian

@evg-r Not really, no... but you never know.

What happens if you disable the write API temporarily and rebuild/restart NodeBB? Do the topics load quickly then?

If not, then you can safely rule out the write API plugin.