NodeBB shuts down

y h

Everything was working fine, suddenly out of the blue, my forum throws a 502 error.

when I start NodeBB I get this

Starting NodeBB with logging output
Hit Ctrl-C to exit
The NodeBB process will continue to run in the background
Use "./nodebb stop" to stop the NodeBB server
Clustering enabled: Spinning up 1 process(es).

2021-07-05T12:25:04.278Z [4567/3494] - info: Initializing NodeBB v1.17.1 https://example.com
2021-07-05T12:25:05.952Z [4567/3494] - warn: [outdated] nodebb-plugin-google-analytics installed v0.6.0, package.json requires ^0.5.11

2021-07-05T12:25:05.954Z [4567/3494] - warn: [outdated] nodebb-plugin-ns-embed installed v5.0.0, package.json requires ^4.0.0

2021-07-05T12:25:05.961Z [4567/3494] - error: One or more of NodeBB's dependent packages are out-of-date. Please run the following command to update them:
2021-07-05T12:25:05.961Z [4567/3494] - error:     ./nodebb upgrade
[cluster] Child Process (3494) has exited (code: 0, signal: null)

NodeBB v1.17.1 Copyright (C) 2013-2014 NodeBB Inc.
This program comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to redistribute it under certain conditions.
For the full license, please visit: http://www.gnu.org/copyleft/gpl.html

Clustering enabled: Spinning up 1 process(es).

2021-07-05T12:25:48.826Z [4567/3562] - info: Initializing NodeBB v1.17.1 https://example.com
2021-07-05T12:25:50.684Z [4567/3562] - warn: [outdated] nodebb-plugin-google-analytics installed v0.6.0, package.json requires ^0.5.11

2021-07-05T12:25:50.686Z [4567/3562] - warn: [outdated] nodebb-plugin-ns-embed installed v5.0.0, package.json requires ^4.0.0

2021-07-05T12:25:50.699Z [4567/3562] - error: One or more of NodeBB's dependent packages are out-of-date. Please run the following command to update them:
2021-07-05T12:25:50.699Z [4567/3562] - error:     ./nodebb upgrade
[cluster] Child Process (3562) has exited (code: 0, signal: null)

I am running,

version:  1.17.1
Node ver: v14.16.0
git hash: 902da5402918dbe99c5f298ce769b0b1994739b5

database: mongo
      version: 4.0.13
      engine:  wiredTiger

When getting the journalctl of NodeBB PID, I get

Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]: events.js:292
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:       throw er; // Unhandled 'error' event
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:       ^
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]: Error: EACCES: permission denied, open '/var/www/nodebb/logs/output.log'
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]: Emitted 'error' event on LogStream instance at:
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:     at WriteStream.<anonymous> (/var/www/nodebb/node_modules/logrotate-stream/index.js:37:48)
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:     at WriteStream.emit (events.js:315:20)
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:     at /var/www/nodebb/node_modules/graceful-fs/graceful-fs.js:322:14
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:     at /var/www/nodebb/node_modules/graceful-fs/graceful-fs.js:352:16
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:     at FSReqCallback.oncomplete (fs.js:171:23) {
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:   errno: -13,
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:   code: 'EACCES',
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:   syscall: 'open',
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]:   path: '/var/www/nodebb/logs/output.log'
Jul 05 14:51:11 vmi311828.contaboserver.net nodebb[4361]: }

Any ideas?

FrankM

@y-h said in NodeBB shuts down:

Error: EACCES: permission denied, open '/var/www/nodebb/logs/output.log'

correct permissions?

PitaJ

I'm not sure how you managed to install packages without modifying package.json, maybe some kind of privilege issue, but you need to modify package.json so it has the versions specified in the error message.

Maybe your installed NodeBB as root or something? Try changing the permissions of your install with chown.

y h

Worked
Thanks