Please help me, I can't install
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@phenomlab said in Please help me, I can't install:
@abcabc123 https://sudonix.org/topic/693/please-help-me-i-can-t-install-nodebb
They are getting help, but if they want to go there that will work also. I'm about to head off to bed after dealing with it for a few hours already and getting slow responses.
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@Tracy yes, I too have seen similar over on Sudonix. I've put myself forward but yet to have any response.
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@phenomlab said in Please help me, I can't install:
@Tracy yes, I too have seen similar over on Sudonix. I've put myself forward but yet to have any response.
Just so you know if you do start helping, the upgrade to 24.04LTS was ran and now the system is non-responsive for remote access. Trying to either get the user to provide the web console access to their VPS or have them resolve that issue themselves and no luck so far.
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@Tracy I'm in contact the site owner and have login details as root.
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@phenomlab said in Please help me, I can't install:
@Tracy I'm in contact the site owner and have login details as root.
He gave those to me also. But when trying to connect to the IP he provided via SSH it did not connect (times out). It did before processing the 24.04LTS upgrade.
Doing a ping of the site results:
PING <IP removed for security> (<IP REMOVED>): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5So for some reason from my location it does not connect to it.
With 22.04LTS it was giving a MongoDB dependency warning, and I'm not that familiar with MongDB (usually use mySQL or postgreSQL).
Best of luck! -
@Tracy could well be behind a firewall or iptables.
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@phenomlab said in Please help me, I can't install:
@Tracy could well be behind a firewall or iptables.
yeah, and without the panel (web) access (which I never could get) there is nothing I could do.
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@Tracy probably the same with me then as I can't ping it either. I know the user is in Asia.
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Yeah, just getting access to the web console of the VPS controls and using their console to try to connect would help resolve the issues. It's not like I'm new to Linux. Been running it since Slackware came out on 3.5" disks.
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@Tracy you sound as old as me
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@phenomlab I'm scaring 62 this year.
I cut my teeth on this type of stuff back when QuickBBS/RemoteAccess/Maximus/WWIV were the "in thing" for participation. First round was using MS-DOS 3.1 and DESQview to run my QuickBBS site then progressed to OS2 and Maximus/2 with Binkley on the the front end for FidoNet. Ran a 3 line BBS and had a 4th line devoted strictly for mail delivery since I was a NEC and also a HUB in the DFW area. -
@Tracy wow. That's impressive. I'm from the VAX/VMS days with a strong background in Unix. I fondly recall the DEC days alongside AIX.
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@Tracy This problem is that Ubuntu22.04 upgrade to update 24.04.1 causes failure to ping, unable to connect to the Internet, 22.04 can be ping
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@abcabc123 you should take this up with the vps provider you are using. If there is no Internet access, the machine can't be reached remotely meaning we cannot access it.
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I've just fixed the issue due to broken symlinks on /etc/resolv.conf
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@abcabc123 resolv.conf won't survive a reboot in terms of changes as its considered deprecated. You might want to test this first.
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Let's use it for the time being, you can help me install the nodebb forum first. If you can fix it, by the way help me fix it thoroughly, thanks
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@abcabc123 said in Please help me, I can't install:
Let's use it for the time being, you can help me install the nodebb forum first. If you can fix it, by the way help me fix it thoroughly, thanks
I have mentioned to you in chat several times that it could probably have been fixed if you would have provided the web console access for the VPS. Generally VPS providers have a terminal client access for the VPS configured.
Since that information was never provided it stopped me from being able to help you as I could not check the status of the VPS upgrade instance.
If you are going to want people to help you, you are going to have to be willing to provide the information they ask for to do so. Even installing something like TeamViewer on your desktop to allow them to remote access your system while you control the VPS console login would have worked.This is why I don't think you got the issue fixed.
PING <IP removed for security> (<IP REMOVED FOR SECURITY>): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5Until you allow someone better access they are not going to be able to help on your install since odds are they cannot access the actual VPS instance itself. It is highly possible a firewall locked me out and if that's what it is, the web console access is needed or you need to have the knowledge to fix the issue yourself.
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Ubuntu 24.04 gave up resolv.conf, what should I do, restart the server, still can't ping