Try to access ip:4567 get ERR_CONNECTION_TIMED_OUT

[ssangyong sports]

I deployed Nodebb on azure and tried to access ip:4567 to get ERR_CONNECTION_TIMED_OUT, how to solve this problem?

[DownPW]

IP on 0.0.0.0

[phenomlab]

@ssangyong-sports It looks like you haven't run ./nodebb setup yet as per this guide

[ssangyong sports]

@phenomlab I reinstalled and used ./nodebb setup and still got the error

[phenomlab]

@ssangyong-sports Can you post the content of ./nodebb log ?

[ssangyong sports]

@phenomlab ```
2023-06-03T16:07:59.460Z [4567/5697] - warn: [plugins/load] The following plugin
s may not be compatible with your version of NodeBB. This may cause unintended b
ehaviour or crashing. In the event of an unresponsive NodeBB caused by this plug
in, run ./nodebb reset -p PLUGINNAME to disable it.

• nodebb-rewards-essentials
  2023-06-03T16:07:59.566Z [4567/5697] - info: [api] Adding 0 route(s)
  to api/v3/ plugins
  2023-06-03T16:07:59.581Z [4567/5697] - info: [router] Routes added
  2023-06-03T16:07:59.585Z [4567/5697] - info: NodeBB Ready
  2023-06-03T16:07:59.586Z [4567/5697] - info: Enabling 'trust proxy'
  2023-06-03T16:07:59.588Z [4567/5697] - info: NodeBB is now listening on: 0.0.
  0.0:4567
  2023-06-03T16:07:59.588Z [4567/5697] - info: Canonical URL: http://forum.mydomain.org:4567

[phenomlab]

What happens if you try to access the URL shown in the log?

[ssangyong sports]

get ERR_CONNECTION_TIMED_OUT

[phenomlab]

@ssangyong-sports can you provide the output of config.json? Also, is there a firewall between your machine and the server running NodeBB? As you are targeting a port it may not be open.

Also, are you intending on using the URL in this way, or would you rather not have the port ? If so, you'll need a reverse proxy.

[ssangyong sports]

@phenomlab this is my config.json

{
    "url": "http://forum.mydomain.com:4567",
    "secret": "e22740ad-aa45-4602-b192-0886a242c2cb",
    "database": "mongo",
    "mongo": {
        "host": "127.0.0.1",
        "port": "27017",
        "username": "admin",
        "password": "",
        "database": "nodebb",
        "uri": ""
    },
    "port": "4567"

[ssangyong sports]

@phenomlab How to open the port?

[phenomlab]

@ssangyong-sports said in Try to access ip:4567 get ERR_CONNECTION_TIMED_OUT:

"url": "http://forum.mydomain.com:4567"

Are you intending to use this as the URL to access NodeBB or should it be http://forum.mydomain.com without the port? If that is the case, you will need a reverse proxy.

In terms of the port, I'd need more information about where this site is being hosted before I can comment.

[ssangyong sports]

@phenomlab I host on azure
Ps:So there is no error in my nodebb installer

[phenomlab]

@ssangyong-sports you should check the firewall there. I do not expect port 4567 to be open by default.

[ssangyong sports]

@phenomlab Thank you(≧ω≦)/,I open it and it work.