Help Needed: Connection Error on NodeBB Forum after Updating to Version 3 on Heroku22
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We recently updated our NodeBB forum to version 3 and are now experiencing an error that says "Looks like your connection to was lost, please wait while we try to reconnect." Our app is running on Heroku22, and we have not been able to find any error logs to share. We are hoping that someone in the community can help us fix this issue.
We have checked some of the solutions available online, but they do not seem to work. For example, we tried adding a new non-privileged user, but the error persists. We are not sure what else to do, and we would appreciate any help or guidance you can provide.
Our forum can be found at https://forum.asteetrace.org/. Thank you in advance for your help. -
@Adam-Miclot If this is a production forum, you can and probably should just deploy v2.x code again so you are back up and running.
Otherwise, you will probably need to get some sort of shell access or logging going so you can figure out what the issue is. It sounds like NodeBB is crashing, but you cannot see the error messaging.
There are no major db schema changes that preclude you from just deploying v2.x again.
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@Adam-Miclot
Try to check in the logs what the error is on the server side, check in the dashboard or by the Heroku CLI -heroku logs -t -a [APP_NAME]
