Community Reports

[julian]

In my experience, they gather more useful data including things like how your users are travelling through the site, etc.

Now, of course, I haven't spent a lengthy amount of time digging into what GA can do, but I'd imagine it'd be more than what we provide out of the box.

What did you mean when you said you wanted to learn info about user rates? Like posting rates? That one you're right, GA won't do...

[scottalanmiller]

@julian said in Community Reports:

In my experience, they gather more useful data including things like how your users are travelling through the site, etc

For us, that's not useful. Nor accurate, from what we've seen. GA will report zero activity while people are actively having conversations. The GA platform is just useless to us, it gives bad data (bad data is worse than no data), and what data it focuses on doesn't seem relevant. We know that people almost entirely work from searches (don't need info on that from GA) or from the "unread" list (GA has no knowledge of what they are doing.) So every time we look at GA we go "why do we have this?"

[scottalanmiller]

@julian said in Community Reports:

What did you mean when you said you wanted to learn info about user rates? Like posting rates? That one you're right, GA won't do...

Right, and this is what we want to know the most. We want to understand posting patterns and to track people. GA tracks "navigation" but not activity. We don't care about navigation, we care about activity. GA is designed around tracking people on a sales brochure site to see when they are reading your marketing materials. But we are a forum / community and we want to track how people are living inside the platform.

[julian]

Yeah that's something we could implement as a built-in report in the reports plugin. Would be good to know your thoughts regarding what other metrics you'd like to see as a report (either all in one report or as separate reports)

[scottalanmiller]

@julian said in Community Reports:

Yeah that's something we could implement as a built-in report in the reports plugin. Would be good to know your thoughts regarding what other metrics you'd like to see as a report (either all in one report or as separate reports)

I can definitely make a list of things that we would use

[julian]

@scottalanmiller Made you a community rep on the forum. You've earned it

[scottalanmiller]

@julian said in Community Reports:

@scottalanmiller Made you a community rep on the forum. You've earned it

Woot, thanks!

[julian]

Anyhow, yes I'd be interested in seeing a list. The reports plugin is mostly a stub right now, but it's all functional. I'd be open to adding in the logic to pull any data you think would be useful to have.

[scottalanmiller]

@julian said in Community Reports:

Anyhow, yes I'd be interested in seeing a list. The reports plugin is mostly a stub right now, but it's all functional. I'd be open to adding in the logic to pull any data you think would be useful to have.

I'm making a post about it now.

[dennismsmith]

@julian said in Community Reports:

nodebb-plugin-reports

Sorry, just now seeing this reply....I see @scottalanmiller has replied and I pretty much echo his sentiments , as GA has not been very useful in the metrics we want to track around user engagement and activity especially when we want to see what's been happening M/M or Q/Q.

In addition to what I stated in the OP, in the past I've measured:

User stats (replies, accepted answers, etc)
Avg response times (for internal teams)

[scottalanmiller]

@dennismsmith said in Community Reports:

User stats (replies, accepted answers, etc)
Avg response times (for internal teams)

Oh, I like that (response times.)