@baris said in Unable to chat:
Thanks! that was it, I had some custom css that hid the 2nd item in the dropdown menu. That also explains why it worked with the new DB since the custom css was no longer there.
I can't reproduce this, but one of my users (as already told, an elder lady as well) managed to minimize the chat window multiple times and each time it left an icon on the bottom of the browser window. After some time lots of those could be seen:
Reloading the page fixed it and all of them disappeared.
@pichalite said in Minimizing the chat multiple times leads to lots of chat childs :
@julian I think that's only possible by starting a bunch of new chats with the same user instead of continuing on existing chat. Don't know if there is something to fix here.
Check if a chat is already open but minimized and force it active instead of opening a new one?
@jaredbusch Continue chat already does that. Start new chat opens a new chat always.