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Technical Support

Need help with installing or configuring NodeBB? Look here.

4.8k Topics 26.7k Posts

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  • User documentation for NodeBB

    44 Topics
    44 Posts
    Jay MoonahJ
    One of the first important things to do after setting up NodeBB is to set up an emailer plugin. While NodeBB does include a local emailer, if your forum is particularly active we recommend using an third-party emailer such as SendGrid which provides better deliverability for sites that send a high volume of email. Setting up SendGrid in NodeBB is very easy. Open the administrative dashboard using the 'gear' icon on your forum. Open the Extend > Plugins menu, and select the Find Plugins tab. Use the search on the right. Type 'SendGrid' and the plugin should appear -- select Install when you see it. From Installed tab on the Plugins menu, search again for 'SendGrid' and select Activate. Activating the plugin will require a restart of your forum. To restart, select the Dashboard menu and press the Restart button to the right. After NodeBB restarts, the SendGrid plugin will be active. After you restart, there should be a item called Emailer (SendGrid) under the Plugins menu -- if you don't see this right away, try refreshing your browser. Sign up to SendGrid Go to the SendGrid website, open the pricing page and scroll to the bottom. Click on the link and create your free account. Once you've confirmed your SendGrid account via email, you should be able to login to the SendGrid website. On the left side of your SendGrid dashboard, open Settings and click on API Keys. Click the button in the top right to create a new key. Make sure that the key has Full Access for Send Mail and Alerts.  When you are done, the new key to your clipboard. Now, return to the SendGrid menu on your NodeBB admin panel. Paste the API key into the field, and save your changes. Now go back to the Dashboard to restart your forum one more time. SendGrid should now be working for your forum. [image: youtubelogo.png] Setting up SendGrid mailer for NodeBB

  • NodeBB guides, how-to's and general tips and tricks

    83 Topics
    601 Posts
    Z
    not sure the plugin worked for firefox. saw a-z in the sort icon. when i used it, i expected the topics in the category would be sorted a-z. they werent

  • 25 Topics
    201 Posts
    eeeeeE
    I think you answered my point, by agreeing there are issues. I didn't even attempt to deploy nodebb, I had problems with much smaller projects! Nextjs routing was going through a change of design at the time, so perhaps that is less confusing now, but there were multiple other headaches. I would get build errors and issues with package management.
  • F

    3.8.3 Issue: TypeError

    Unsolved
    4
    0 Votes
    4 Posts
    138 Views
    F
    Damn and is my own post ! Haha I fixed it but when I redeployed lost the "fix". Sorry for the noise
  • F

    Error when starting NodeBB "Error: ENOENT: no such file or directory exists".

    Unsolved
    3
    0 Votes
    3 Posts
    120 Views
    F
    @baris I'm trying to run NodeBB in a Docker, I'm using the DockerFile
  • X

    Email confirmation & anti-spam / malware filters accessing the link before the email is delivered

    Unsolved
    1
    0 Votes
    1 Posts
    119 Views
    X
    Hello, I've set up a new nodebb forum which requires email confirmation. However I have encountered an issue (which also affects this forum hosted here). Due to company policies I have to use our Outlook365 system to send out the activation email. This is protected by a Barracuda Sentinel (EE) system which scans emails and does a HEAD request on any links it finds. I can see this HEAD request to forum.our-domain.com/activate/token in the NGINX logs and the response is 200. There is another system afterwards which does a GET request of the same link which is answered with 404. Once I receive the email, I also get a 404 error from nodebb with the animal icon and the "You seem to have stumbled upon a page that does not exist." text. When I signed up on this forum, I had the same issue getting the same message and my account was already activated. My question is: Is it possible to keep the activation token active and show the same activation success message for the duration of "Hours to keep email confirmation link valid" in the email settings, or at least show a nice page saying "Your account has already been activated" instead of the 404 not found page? I'm working with our administrators to get this removed when we send emails, but it's also possible some of our customers have similar systems and will struggle with this. Thanks a lot for the support.
  • WilcoW

    Anyone has experience with Elastio

    Unsolved
    5
    0 Votes
    5 Posts
    228 Views
    WilcoW
    @phenomlab made a typo. I mean Elestio.
  • 1

    I'm having troubles while installing NodeBB

    Unsolved
    3
    0 Votes
    3 Posts
    172 Views
    phenomlabP
    @traarrr said in I'm having troubles while installing NodeBB: Looks like network problems to me Agree - from the looks of the screenshot, outbound internet access on port 443 is being blocked - or, you have a DNS issue.
  • traarrrT

    Help to redirect users after post/topic deletion

    Unsolved
    1
    0 Votes
    1 Posts
    100 Views
    traarrrT
    Hi, I want to redirect users to the previous page after the user has deleted the topic or post they are on. Can't seem to find a way. Please help
  • MononokeM

    could someone please help me how to properly monitor event:chats.receive

    Solved
    5
    0 Votes
    5 Posts
    220 Views
    MononokeM
    @baris I see. Thank you once again.
  • Brahim DiazB

    This topic is deleted!

    Unsolved
    0
    0 Votes
    0 Posts
    7 Views
    No one has replied
  • Julien HengJ

    Text Color

    Unsolved
    6
    0 Votes
    6 Posts
    336 Views
    barisB
    @phenomlab Yeah nice that plugin is already updated for 3.x
  • G

    I'm having troubles while installing NodeBB

    Solved
    3
    0 Votes
    3 Posts
    327 Views
    G
    @julian you saved my life, thank you so much
  • barisB

    3.6.0 Upgrade Support

    31
    3 Votes
    31 Posts
    3k Views
    Sebastián CisnerosS
    After recoding all the static callback issues, website is working again. Thanks for the help.
  • crazycellsC

    Email delivery problem to users signed up with Facebook SSO

    Unsolved
    5
    1 Votes
    5 Posts
    473 Views
    barisB
    For twitter await db.getObject('twid:uid'); For google await db.getObject('gplusid:uid');
  • ambreeroseA

    Moderator Tags - Need Plugin to add special "Labels"

    Unsolved
    1
    0 Votes
    1 Posts
    100 Views
    ambreeroseA
    Hi, I'm wondering if it is possible (maybe by Plugin) to add special "Labels" to posts, like these ... Good/Bad Shape of Post Good/Bad Spelling of Post Excellent Post Impolite Disrespectful Missing Basic Post Requirements Escalating / De-Escalating Post Connected with every such label is a detailed description what this Label is meaning. Example Missing Basic Post Requirements If you came here because someone flagged your post with this label, you are asked to do the following: Read this text carefully Fix your post in all stated attributes Be aware that your reputation score may suffer, if you do not fix this If you fixed your post, you may ask a moderator for feedback and finally to remove the label, if resolved. For a post in a technical forum like this one here, please take care of the following: Spelling: Use correct spelling and grammar. Write in full sentences.[image: download-lagu.blog] Shape: Create your post, so one can easily read it. Use paragraphs, clear language, maybe use headers. Informations: Supply concrete Informations about your problem Facts: Supply entered commands and output given by those commands. Supply Screenshots only if text based information is not available or Screenshots are more useful in your case than text Politeness: Uphold Politeness at all times. No abusive words. Request: Phrase a request, how others can help you here. What do you want? Reputation Score Impact Starting from 5 own posts flagged with this label, every further post with this label reduces reputation score by 1 Other Ideas about that topic The labels may be visible in Forum/Subforum-View The lables should be editable by Permission which may be granted to users and groups Moderators may be informed about certain Label-Assignments (Disrespectful, Impolite, ...) Moderators can clear labels Disable User-Labels for certain Posts (After a moderator review the situation, it's no longer useful to have user labels, so a moderator may disable user-labels)
  • Richard KnocheR

    Redis Personal Data?

    Unsolved
    5
    0 Votes
    5 Posts
    276 Views
    julianJ
    @Richard-Knoche there definitely are, but running ./nodebb upgrade would take care of them, assuming the database can still be connected to.
  • crazycellsC

    the count of emails that forum sends

    Unsolved
    4
    0 Votes
    4 Posts
    606 Views
    crazycellsC
    I believe it would be very nice to have these email statistics on the forum before NodeBB v4
  • C

    Don't see voting buttons

    Unsolved
    2
    0 Votes
    2 Posts
    128 Views
    barisB
    Make sure the reputation system isn't turned off at /admin/settings/reputation [image: 1716636284683-f09c23dd-f2e8-43d4-aa83-33847d371109-image.png]
  • C

    [nodebb-plugin-cobi-translate-posts] Need Help Setting Up

    Unsolved
    2
    0 Votes
    2 Posts
    136 Views
    barisB
    Did you put the OpenAI key in your nodebb config.json file? Maybe try reaching the author of the plugin.
  • Mikha'il HatheyM

    AWS SES - Test Email Works, New User registration email doesn't work

    Unsolved
    2
    0 Votes
    2 Posts
    178 Views
    PitaJP
    What test email are you sending? Try different ones, some fail silently
  • B

    This topic is deleted!

    Unsolved
    1
    0 Votes
    1 Posts
    2 Views
  • Julien HengJ

    Cannot Reply to Posts

    Unsolved
    2
    0 Votes
    2 Posts
    140 Views
    julianJ
    @Julien-Heng Let us know any errors on the front-end or backend. Make sure a composer (like composer-default) plugin is active in the backend.
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