[Solved] User & Topic unavailable

[tedr56]

I made an issue about that but may not be code related.

An occasional user made a post and a redis error happened (I suppose). Since then, his user profile and topic are unavailable.

How can I restore them?

Thanks

[baris]

Can you run your forum in development mode and get the stack trace for this error ?

Uncaught SyntaxError: Unexpected token & nodebb.min.js?v=v0.3.2-49-ge1f016c:1
(anonymous function) nodebb.min.js?v=v0.3.2-49-ge1f016c:1
ue.extend.globalEval nodebb.min.js?v=v0.3.2-49-ge1f016c:1
ue.fn.extend.domManip nodebb.min.js?v=v0.3.2-49-ge1f016c:3
ue.fn.extend.append nodebb.min.js?v=v0.3.2-49-ge1f016c:3
(anonymous function) nodebb.min.js?v=v0.3.2-49-ge1f016c:3
ue.extend.access nodebb.min.js?v=v0.3.2-49-ge1f016c:1
ue.fn.extend.html nodebb.min.js?v=v0.3.2-49-ge1f016c:3
(anonymous function) nodebb.min.js?v=v0.3.2-49-ge1f016c:8
r nodebb.min.js?v=v0.3.2-49-ge1f016c:8
(anonymous function) nodebb.min.js?v=v0.3.2-49-ge1f016c:8
(anonymous function) nodebb.min.js?v=v0.3.2-49-ge1f016c:8
f nodebb.min.js?v=v0.3.2-49-ge1f016c:2
p.fireWith nodebb.min.js?v=v0.3.2-49-ge1f016c:2
i nodebb.min.js?v=v0.3.2-49-ge1f016c:3
i nodebb.min.js?v=v0.3.2-49-ge1f016c:3

I think it was related to the translator. @psychobunny @julian

[tedr56]

I just runned nodebb with supervisor but I have no more error since the issue commit.

Maybe there is some arguments to put on supervisor, but when navigating to the topic or user profil, nothing show up on terminal.

[baris]

Run with ./nodebb dev and then check the server/browser console for errors. I am seeing the above error on your environment.

[tedr56]

Hmmm, doesn't see any errror.

http://pastebin.com/qBtKB3xj

[tedr56]

I went to user profil and topic

[baris]

What about in the browsers console?

[tedr56]

Acces to topic :

05:23:08,324 PUT http://kos.ddns.info/plugins/fireHook [HTTP/1.1 200 OK 9ms]
05:23:07,897 Une chaîne vide a été transmise à « getElementById() ». jquery.js:174
05:23:08,327 GET http://kos.ddns.info/api/topic/22/internet-y-a-pas-que-de-la-merde [HTTP/1.1 200 OK 69ms]
05:23:08,267 SyntaxError: syntax error jquery.js:610

Acces to user profil :

05:25:02,852 PUT http://kos.ddns.info/plugins/fireHook [HTTP/1.1 200 OK 15ms]
05:25:02,502 Une chaîne vide a été transmise à « getElementById() ». jquery.js:174
05:25:02,855 GET http://kos.ddns.info/language/fr/account.json [HTTP/1.1 200 OK 21ms]
05:25:02,855 GET http://kos.ddns.info/templates/account.tpl [HTTP/1.1 200 OK 19ms]
05:25:02,856 GET http://kos.ddns.info/api/user/le-rasta [HTTP/1.1 200 OK 35ms]
05:25:03,063 GET http://kos.ddns.info/language/fr/user.json [HTTP/1.1 200 OK 10ms]
05:25:02,955 SyntaxError: syntax error jquery.js:610

Une chaîne vide a été transmise à « getElementById() ». jquery.js:174 means "an empty string has been transmitted"

Didn't know this feature actually ^_^

[baris]

You should be able to expand the error and see the stack trace. Please post that as well.

[baris]

The error and stack trace

Uncaught SyntaxError: Unexpected token &
(anonymous function) jquery.js:610
jQuery.extend.globalEval jquery.js:611
jQuery.fn.extend.domManip jquery.js:6339
jQuery.fn.extend.append jquery.js:6105
(anonymous function) jquery.js:6233
jQuery.extend.access jquery.js:859
jQuery.fn.extend.html jquery.js:6198
(anonymous function) templates.js:223
checkComplete translator.js:152
(anonymous function) translator.js:140
(anonymous function) translator.js:189
jQuery.Callbacks.fire jquery.js:3087
jQuery.Callbacks.self.fireWith jquery.js:3199
done jquery.js:8327
jQuery.ajaxTransport.send.callback jquery.js:8879

problematic html :
http://pastebin.com/FJE8A9He

[baris]

Looks like that user has posts with <script> tags that are not escaped. Did you disable Sanitize HTML in the markdown plugins setting by any chance?

[tedr56]

I would say, it never has been enable.

It is possible the account has been hacked, I was surprise to see a post from him actually.

[tedr56]

Thanks man.

Activating "sanitization" did the trick.

It was a weird facebook share.

You're the best

[baris]

Glad to hear it's resolved.