Unable to set desired domain on hosted instance

[Eduardo Silva]

Hi, y'all

I'm having trouble setting the correct domain (forum.latitud.com) for my instance. I've already sent 3 e-mails to [email protected] without answer. =/

I followed the instructions on the SAAS page, as you can see below, but it's still not working.

image.png

If I try to access via http protocol, it loads but I get a Forbidden error when trying to login, even though the login credentials are correct. I get a "Not Secure" warning as well.

If I try to access it via https protocol, it just doesn't load.

How can I proceed?

[baris]

@Eduardo-Silva I am not seeing your emails on our support system, I will take a look at your issue.

[Eduardo Silva]

Tks, Baris!! :))

[baris]

@Eduardo-Silva your forum should be accessible at https://forum.latitud.com let us know if you need further help.

[Eduardo Silva]

It worked, tks!