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Receiving unwanted emails to secondary gmail account

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  • Neil SchipperN Offline
    Neil SchipperN Offline
    Neil Schipper
    wrote on last edited by Neil Schipper
    #1

    Hi,

    (First time posting here.)

    I am registered with a nodeBB-based site with my primary gmail account as my identity. From time to time I get emails from this site to my primary gmail account, which is fine.

    However, I have a second gmail account which I rarely use for communications, and it's also receiving emails from that nodeBB-based site.

    Otherwise, I never receive emails to both accounts, neither from individuals nor from sites I'm subscribed to. It seems this is not a gmail specific problem, nor is it likely a pure nodeBB problem, but something about how they interact.

    Can someone explain how to go about stopping nodeBB emails being sent to the secondary account?

    1 Reply Last reply
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  • PitaJP Offline
    PitaJP Offline
    PitaJ Global Moderator Plugin & Theme Dev
    wrote on last edited by
    #2

    Gmail has forwarding rules. Have you checked the Gmail settings to see if there are any forwards?

    Neil SchipperN 1 Reply Last reply
    0
  • Neil SchipperN Offline
    Neil SchipperN Offline
    Neil Schipper
    replied to PitaJ on last edited by
    #3

    Hi @PitaJ,

    Thanks for the reply.

    In asking your question, did you take into account that I wrote:

    Otherwise, I never receive emails to both accounts, neither from individuals nor from sites I'm subscribed to.

    ?

    In any event, you nudged me to take a closer look. It appears I have no forwarding set up:

    8b7a6854-e14c-4021-b2cb-db15a78c34e8-image.png

    However, I did learn that there is a capability to set up "filters" that permit forwarding only for emails meeting certain criteria, so in theory that might have been the issue, but again it appears not to be. Any other suggestions?

    1 Reply Last reply
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  • PitaJP Offline
    PitaJP Offline
    PitaJ Global Moderator Plugin & Theme Dev
    wrote on last edited by
    #4

    As far as I know, NodeBB only stores a single email for a given user. Are you sure you didn't sign up for two accounts with two different users? Could you try hitting the unsubscribe link in the email you receive? At worst you can always re-enable emails.

    Neil SchipperN 1 Reply Last reply
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  • Neil SchipperN Offline
    Neil SchipperN Offline
    Neil Schipper
    replied to PitaJ on last edited by
    #5

    @PitaJ

    Are you sure you didn't sign up for two accounts with two different users?

    I earlier wondered about that so I tried logging in using the alt gmail and was taken to a screen requesting I accept their access to info agreement, as if I were registering. I did not proceed.

    So strong implication is that being signed up under that account was not my issue (though it's not 100% because maybe terms of usage had changed, or due to a long time of inactivity, system requires a re-confirmation procedure).

    Could you try hitting the unsubscribe link in the email you receive?

    Now that's such a good idea, I expose myself as a doofus.

    The most recent email (to secondary account) had two links at the bottom:

    c02018f8-9f7f-40d5-80f6-267f2b7a25dc-image.png

    First I tried the alter settings link:

    1d237bb6-c7f9-4b1b-a2fd-faa8c0f4a690-image.png

    Interesting, huh?

    Then I tried unsubscribe link:

    66f1f8ef-e3ee-4f63-b29b-d084881e836a-image.png

    I guess we'll see if that eliminates the nuisance emails.

    The existence of the problem however remains mysterious.

    ...

    Now, after typing all the above, I notice the link for the alter settings action is simply

    https://<SiteThatUsesNodeBB>/user/<AlternGmailAcct>/settings

    which prods me to try the link with the trailing /settings removed, and I see it's valid, and it shows:

    996a5259-b46f-4db6-814a-d78e1d3980a9-image.png

    Well I know from my notes that I was learning to access the site on that date, so apparently I did inadvertently activate that alternate account at that time.

    Thank you, PitaJ. I should have been able to solve this without your help.

    1 Reply Last reply
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