Email NodeBB

Technical Support
  • #1

    I have setted up my Mailgun SMTP info on the Admin Panel but when I click "Send Test Email" nothing is sent to my inbox, I have also tried to use the Emailer-Mailgun Plugin but nothing is sent either.

  • GNU/Linux

    @RQXGamer hi there, can you share any server side logs? If there are errors logged, then that would be where you could see them.

    Also, in the Mailgun control panel, do you see your email going through their service?

  • #3

    @julian I switched from MailGun to MailChimp/ManDrill as I don't think it works over a domain from Namecheap on a VPS hosted somewhere else, so I am testing that now first.

    But I'll share the log error:
    2020-09-04T08:16:34.862Z [4567/51466] - warn: [emailer.mailgun] Unable to send banned email to uid 1!!
    2020-09-04T08:16:34.863Z [4567/51466] - error: [emailer.mailgun] (Forbidden)
    2020-09-04T08:16:34.863Z [4567/51466] - error: Error: Forbidden
    at IncomingMessage.<anonymous> (/home/kristoffer/nodebb/node_modules/mailgun-js/lib/request.js:309:15)
    at IncomingMessage.emit (events.js:327:22)
    at endReadableNT (_stream_readable.js:1220:12)
    at processTicksAndRejections (internal/process/task_queues.js:84:21)

  • GNU/Linux

    @RQXGamer hm... I am not familiar with the error codes sent, but it suggests to me that perhaps the API key or authentication is incorrect?

  • #5

    @julian can't be the API as I have checked it multiple times.
    I have heard that MailGun got to be on the same IP/localhost as NodeBB/Computer (in my case VPS), is that true?

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