Fresh install got view 500 error

Technical Support
  • Hi everyone,

    i am new to NodeBB, trying to install it on CentOS7. After starting, browse the page and i get following error. Please show me how to fix it.

    Thanks a lot.

    Error: Failed to lookup view "500" in views directory "/opt/services/node/nodebb/build/public/templates"
    at EventEmitter.render (/opt/services/node/nodebb/node_modules/express/lib/application.js:580:17)
    at ServerResponse.render (/opt/services/node/nodebb/node_modules/express/lib/response.js:971:7)
    at content (/opt/services/node/nodebb/src/middleware/render.js:70:15)
    at /opt/services/node/nodebb/node_modules/async/dist/async.js:3830:24
    at replenish (/opt/services/node/nodebb/node_modules/async/dist/async.js:946:17)
    at /opt/services/node/nodebb/node_modules/async/dist/async.js:950:9
    at eachOfLimit (/opt/services/node/nodebb/node_modules/async/dist/async.js:975:24)
    at /opt/services/node/nodebb/node_modules/async/dist/async.js:980:16
    at eachOf (/opt/services/node/nodebb/node_modules/async/dist/async.js:1051:5)
    at _parallel (/opt/services/node/nodebb/node_modules/async/dist/async.js:3829:5)
    at Object.parallelLimit [as parallel] (/opt/services/node/nodebb/node_modules/async/dist/async.js:3912:5)
    at async.waterfall.str (/opt/services/node/nodebb/src/middleware/render.js:65:12)
    at nextTask (/opt/services/node/nodebb/node_modules/async/dist/async.js:5273:14)
    at next (/opt/services/node/nodebb/node_modules/async/dist/async.js:5280:9)
    at /opt/services/node/nodebb/node_modules/async/dist/async.js:906:16
    at fireFilterHook (/opt/services/node/nodebb/src/plugins/hooks.js:112:11)


  • @bzero we can try to help if you can list the steps you followed so far.

  • thanks @pichalite
    Here is the step i have followed to install NodeBB on CentOS 7

    I use node v6.11.0,
    mongodb v3.4

    and NodeBB latest version, i clone the repo at here
    git clone

  • i got it works now.
    It was missing modules during first installation.

    Another experience, server should have more than 512Mb Ram, better 1G to avoid npm install issue.

  • I just ran into this after changing my theme and clicking rebuild and restart... any idea how I get out of this state?

    Update: After running npm install and ./nodebb build the error changed to:

    Error: ENOENT: no such file or directory, open '/home/snarlynarwhal/nodebb/build/public/templates/footer.tpl'
        at Error (native)

    Update/Solution: Running npm install nodebb-theme-<theme-you-want> then ./nodebb build then sudo systemctl restart nodebb fixed the issue.

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