Email confirmation link gives 404 Not Found

[Jeff Reiffers]

The confirmation link looks valid (correct scheme, correct domain and no port number).

scheme://domain/confirm/UUID

Still I am getting a page not found. What could cause this problem?

[baris]

Did you check if the database has the entry for confirm:<uuid> ? If that is missing then that route will result in 404. https://github.com/NodeBB/NodeBB/blob/master/src/controllers/index.js#L226-L231

[julian]

@baris The other thing is... the confirmation tokens (and reset tokens) expire. Accessing an expired code will throw a 404.

[ww9rivers]

I am having the exact same problem. I am running version 2.8.6 with a PostgreSQL database. Where do I check for "the entry for confirm:<uuid>"?

Edit: Maybe my issue is slightly different: I checked the new user's account. The email address is actually marked as validated, even after the 404 response.

Thanks!