Resetting a user's lockout

[boomzilla]

I have a user whose account has been locked. I see the event in the event log. I went to manage users, searched for this user and then selected the "Reset Lockout" on the edit window.

Nothing seems to happen. What am I missing?

EDIT: I just tried that again and I got a "Reset success!" toaster, though nothing is showing up in the event log. I guess I'll follow up with the user...

[Esha]

Facing the same error.

How does Reset Lockout Help?