Cannot post or reply to posts in Nodebb mobile version.

[igor]

We're having issues where users are not able to post or reply to posts on the mobile version of our Nodebb site. Could you please assist?

The link to the site is https://community.neat.hk

[julian]

Can you show us more information about the problem? Screenshots, web console errors, etc?

[igor]

Hi Julian,

Here is an error that's printed in the console when the mobile version is loaded:

nodebb.min.js?e18df850-6e1f-42bf-b8d8-e81c16856ebf:12 Uncaught TypeError: Cannot read property 'mouse' of undefined at nodebb.min.js?e18df850-6e1f-42bf-b8d8-e81c16856ebf:12 at nodebb.min.js?e18df850-6e1f-42bf-b8d8-e81c16856ebf:12 (anonymous) @ nodebb.min.js?e18df850-6e1f-42bf-b8d8-e81c16856ebf:12 (anonymous) @ nodebb.min.js?e18df850-6e1f-42bf-b8d8-e81c16856ebf:12

Whenever I try to press a reply button or a topic button, it does not seem to perform any actions. Any ideas?

[julian]

@igor That's a bit weird -- can you post your git hash version and version of composer-default plugin? I'm thinking there is a mismatch here.

[igor]

@julian could you please advise how to check git hash version and composer-default plugin?

[julian]

@igor git rev-parse HEAD and for the latter, check the plugins page in the ACP

[igor]

@julian
nodebb-plugin-composer-default
Default composer for NodeBB

Installed 4.2.11 | Latest 4.2.11

And git rev-parse HEAD returns:
f3172ddbc785a34bbdbb6b19e41d3de2ec958e92

[julian]

Can you please try upgrading to the latest version on the v1.x.x branch? Likely this issue is resolved already.

[igor]

@julian I've updated already to 1.x.x, but unfortunately the issue still persists. Any ideas?

[julian]

You've updated since I replied?

[igor]

I've updated on January 8th (You are running NodeBB v1.4.2.
up-to-date).

[igor]

@julian but the issue still persists. Any ideas what could still cause it?

[julian]

@igor It may be something with a plugin you've installed. Try disabling all non-essential plugins.

[igor]

@julian I've disabled plugins and now it's working ok. Thanks for your help!