Account locked temporarily Issues?

himadree

@julian for more clarification My online NodeBB user account working Fine. But this lock problem is from my localhost.so i guess u understand.

i follow the steps u mentioned and use redis command prompt to use redis-cli but still its locked:

julian

@himadree What does redis-cli KEYS lockout:* show?

himadree

@julian i am still facing serious difficulties on user login at my local host.last day as u suggest i follow your steps but nothing happened its showing invalid password.But the password was correct:

I again try today to reset password i went to http://127.0.0.1:4567/reset and set the password :

But however i don't get any e-mail password resent.
after that opened redis cmd but strangly this time i got many uids !!:

Help it pains.

julian

After you run the hkeys command, you need to copy the last key shown. Then you have to go to the following url:

http://127.0.0.1:4567/reset/f864daa6-af80... (the rest of the key)

That will let you reset the password.

himadree

@julian i follow ur advice and it was for the 1st successfully login.

But sadly after when i logout and restart redis server & nodebb from gitshell and used the same password but again login problem appears!!!

Am i misunderstanding it? Does it needs new logins every time i open nodebb at my localhost??
please clarify me.
WHAT is going on!!! it is so disappointing.please help. I am so tired of posting many screenshots..........

julian

@himadree So it worked the first time, but after restarting redis/nodebb, the login stopped working? That's quite weird.

himadree

@julian let me know u get any clue to resolve this problem.

julian

@himadree I cannot confirm that this is a bug, so I'm unable to help you... it seems like your Redis database is unable to persist properly to disk. Perhaps you can inspect the log files in Redis for some clues.

AndrewStark

Account locked temporarily Issues
nodebb - http://89.45.14.20:4567/
redis-2.8.13

http://89.45.14.20:4567/reset - send password request
[root@example ~]# redis-cli
redis 127.0.0.1:6379> hkeys reset:uid,

(empty list or set) -What could be wrong?

a_5mith

@AndrewStark Password reset doesn't unlock the account (there's an issue on github about it, don't think it's closed yet)

You need to do redis-cli DEL lockout:YOUR_UID

Then to reset your password

Go to /reset and key in your email. It won't send out the password reset email, but a key will be generated. This key expires after 2 hours.
redis-cli to enter the redis console. If redis is installed on a different port, host, or socket, use -p, -h, and -s respectively
hgetall reset:uid, and locate the reset id corresponding to your uid Go to yoururl/reset/{reset-uid}

AndrewStark

reinstalled everything, now writes:

Your account has been locked temporarily

Qwertyzw

I use mongo so I have to follow a different approach to unlock my account
launch your mongo cli, switch to the nodebb db and run

db.objects.remove({"_key":"lockout:YOUR_UID"})

uid is usually 1 for admin

If you don't know what your uid is you can run

db.objects.remove({"_key": { $regex: /lockout:.*/ }})

to unlock all locked accounts

Becareful when doing this as I'm not sure if it would have any other side effects I'm not aware of. It's only meant to be a quick way restore order if you keep locking yourself out during dev