And if you work at a local-bike-shop, you _really_ gotta do all you can to counter the stereotype of the asshole bike shop worker. Customers can simply just add-to-cart on Amazon if they don’t like your attitude.Don’t use jargon, meet your customers where they are, be encouraging, be kind.I must admit, as a young bike mechanic, I occasionally fell into the stereotype, and I feel bad about it. I hope it wasn’t too often. #BikeTooter