@sjuvonen @atthenius Newegg’s been passed through a few different owners since 2016, and the once-famous customer service has suffered. Here’s a summary of the most recent high-profile blowup, from 2022.
I still buy stuff there myself, mostly because the main alternative is Amazon and they somehow manage to be even worse. It’s just sad to see a company I used to recommend unreservedly now be just another “caveat emptor” joint.
https://www.pcgamer.com/newegg-apologises-for-well-documented-customer-service-fail-says-it-has-enacted-better-policies/