So, I noticed 87 unauthorized transactions from Uber to my credit card.
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So, I noticed 87 unauthorized transactions from Uber to my credit card.
I immediately went to Uber to see what I can do about it.
They want me to individually fill out a form that asks for the date of the transaction, exact charge amount, first 6 digits of the card number, last 4 digits of the card number, the card expiration date, and screenshot of the unauthorized charge.
So, instead of that, I only submitted the relevant information of the latest transaction, in hopes that they get a hint that there have been multiple of these transactions, and then reverse them all.
OK, so they did go ahead and reverse the latest transaction.
But then when I pointed out that there is more, they asked me to go through that form once again for every single one.
LOL, I'm not doing that.
Chargeback it is.
Oh, it turns out, merchants face anywhere between $50-$100 charge per chargeback.
Why do they not streamline that process to avoid all those chargeback fees?
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@manlycoffee They probably have bad processes or people don't do chargebacks most of the time and they keep more money that way.
They didn't win in your case but they won on average potentially