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julian

@snowplum Hey there, your Persona theme may be out of date, can you try upgrading?

snowplum

I upgraded persona but the issue still persists

julian

Perhaps when @psychobunny fixed it for Firefox/Safari, he broke it for Chrome

It does seem to work here, though... so we'll see when we update this environment

snowplum

@julian I've just installed nodebb on a new server and the same problem occurred

julian

Can you please provide the following information to help us debug?

Server or client operating system (if applicable)
NodeBB version and hash
- To get the hash, run git rev-parse HEAD from the root of your NodeBB folder
If applicable, theme versions
- npm ls nodebb-theme-persona

Thanks!

snowplum

julian

What plugins are active? Does it work if you ./nodebb reset plugins?

snowplum

On the new forum, the active plugins were

dbsearch
markdown
mentions
soundpack default
rewards essentials
theme lavender
theme persona
theme vanilla
widget essentials

Yes it works after I've tried ./nodebb reset plugins

Now none of the plugins is active.

julian

Thanks @snowplum, now we're getting somewhere! Try re-enabling the basics:

It should still work. Then able some more, one at a time, restarting the forum each time, until you find the culprit

snowplum

I've reactivated all plugins on the new forum and everything still works.

I did the same thing on my old forum, reset all plugins then reactivated all of them and the problem is gone.

Perhaps the issue is in an old version of Vanilla or Lavender that was installed by default?

julian

Quite a bizzare set of circumstances! But I am glad it is working for you now