Can't log in
I just installed a new nodebb install and I'm getting a weird exception when I try to log in.
You guys have any idea what's going on?
I just figurate out it was a problem with my redis config (the password). I just fixed it. Now i have another problem. When i try to log in it said my account have been blocked somehow
"Your account has been locked temporarily"
@Fernando-González To unlock your account, use
redis-cli DEL lockout:YOUR_UID
Replace YOUR_UID with the UID of your account.
NiLord last edited by
it aswered "(integer) 0" but it didn't work for me.
I just find this thread: https://community.nodebb.org/topic/1699/your-account-has-been-locked-temporarily/3
it could be the same thing?
@Fernando-González Make sure you run the full command, not just DEL lockout:YOUR_UID
Try the steps in the post you linked to, however if your account is locked out, the above command should work. Also make sure your Redis version is higher than 2.6.0.
I believe you can check this with
Well i guess that's the problem. I just check redis info and it says this:
You can see the version using redis-cli INFO
@Fernando-González Assuming you're running Ubuntu,
sudo apt-get install -y python-software-properties sudo add-apt-repository -y ppa:rwky/redis sudo apt-get update sudo apt-get install -y redis-server
sudo apt-get install -y redis-server
thanks for you all your help @a_5mith
It was a problem installing Redis, nothing to do with NodeBB. I forgot to install tcl8.5 for a propper redis installation in debian.
I hope this help for future related problem, you can see how proper install redis following these steps: