There are 55 sites using NodeBB

? Offline

See here:

https://trends.builtwith.com/websitelist/NodeBB?var=a

Ummm yeah, didn't say this was necessarily insightful

? Offline

hmm is it compulsory a Copyright 2014 NodeBB to write on the own nodebb page ?
your linked page have that often not

julian

@helltux Nope, it is not compulsory, just like how you can remove the "Powered by Wordpress" or "built with Drupal" on those sites. It's just a nice way to link back to us if you choose to

psychobunny

There are 55 sites

I've only added the indicator builtwith uses to track what a site is built with only in v0.4.2, so I think there might be more found as soon as people start upgrading to the latest version

a_5mith

@julian I've noticed an increasing trend of forum software support (coughSMFcough*) refusing to help if you've changed the copyright. Seems a bit drastic to me.

julian

It's a balancing act -- I honestly really want to help, but the more popular NodeBB gets, the more people need help, and that really comes at a time cost.

So we really need people like yourself -- experienced NodeBB admins who can guide others to solutions.

a_5mith

@julian said:

experienced

Wouldn't go that far. With more issues comes more solutions, but then repeated questions take time to answer.

Pointing at documentation may be a good solution, as people whom Google their problems will eventually find the answers that way, rather than either duplicating solved topics, or pasting the documentation into the forum for each use case.

All part of a growing userbase. Which is after all what you set out to achieve.

Had an idea for a plugin while I was typing this out. Will be forking your github integration plugin shortly.

? Offline

@julian If you get badges, I'll become really seasoned and help out just so that I can be the king of badges. Or at least the archduke...or jester.

eva2000

@julian said:

It's a balancing act -- I honestly really want to help, but the more popular NodeBB gets, the more people need help, and that really comes at a time cost.

So we really need people like yourself -- experienced NodeBB admins who can guide others to solutions.

To lessen help/support work you really need great documentation and faq system which is searchable and brings back relevant results when searched. Then get into a habit of answering forum/support questions with answer + a link to the relevant documentation and faq resources each and every time you answer. This serves a purpose to condition users and lurking visitors into getting familiar with documentation and faq availability. Over time, end users will also help out other end users by answering the same questions with direct links to documentation and faq resources and you get end with a snowball effect

I am a firm believer in answering common questions only once so documentation/faq links will capture that answer for all to use and reference.

The hardest part is compiling that documentation and faq system entries as you go - on the fly adding to the system as new unique but commonly repeated questions pop up

Maybe make a nodeBB FAQ plugin to promote forum post/answer/replies to the FAQ plugin/display which can be edited for more appropriate format etc before final submission to an FAQ entry ?

my AUD$0.0.2