NodeBB as a KNOWLEDGE BASE system

General Discussion
  • We are looking for a KNOWLEDGE BASE System for our SASS product, we are wondering if anybody has advice or ideas on how to accomplish this using nodeBB. Perhaps a plugin would be handy. I feel KNOWLEDGE BASE system lack some of the community aspects of Support.

  • @melaleuca Always glad to hear about alternative uses for NodeBB 🙂

    For a read-only (or write-limited) knowledge base system, you can achieve this by limiting write access to categories through the "Access Control" modal. By limiting it to a certain subset of users (e.g. admins), normal users will not be able to create topics.

    Note that if you limit write access, normal users won't be able to reply to topics as well, as the privilege system that governs access is quite broad. We're looking to introduce finer grained privileges in v0.4.1.

  • Thanks for the quick Reply!@julian
    We are trying to create a Sub-Category is this something in the plans.

    We want to have something like Support as a category then other categories for other things like Email Support, Platform Support.
    I feel this might be needed as it would not be organized well.

Suggested Topics

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    Sorry, but if no ACP access is given then what is the point of when we already have I am getting a bit confused here...

    I thought ACP was (mostly) what a trial site is about? At least this seems to be the case for the other platforms that I have been using.

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    @Fastidious On the more real side, Who knows... Maby the web wont advance after a year or 10. We will never know.

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    Hello folks,

    I have a general question and curiosity ---- do you guys think the mobile chat app like weChat will do most of the jobs NodeBB can do? do you guys see the value to create native mobile app for nodeBB.


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    Hi all, I installed nodeBB on CentOS 6.5 following this guide. Unfortunately when I start nodeBB it is not accessible via browser. It seems nodebb tries to start and then stops. I noticed that when I check the log with ./nodebb log I see some errors, particularly an "ENOTFOUND" error.

    Anyone have any clues to the cause of the problem?


    info: NodeBB attempting to listen on:
    info: [meta/css] Done.
    Error: getaddrinfo ENOTFOUND
    at errnoException (dns.js:37:11)
    at Object.onanswer [as oncomplete] (dns.js:124:16)
    info: [app] Shutdown (SIGTERM/SIGINT) Initialised.
    info: [app] Database connection closed.
    info: [app] Shutdown complete.

    [loader] Experienced three start attempts in 10 seconds, most likely an error on startup. Halting.

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    Yes, you can install NodeBB on your own domain. Just follow the official installation guides.