#Showerthoughts this morning with a nice hot cuppa

[smallcircles@social.coop]

#Showerthoughts this morning with a nice hot cuppa

#SX is Social experience design.

[strypey@mastodon.nzoss.nz]

@smallcircles
> SX is Social experience design

I like it. For those who find words easier to parse than diagrams, what's the difference between UX and SX?

[smallcircles@social.coop]

@strypey

#UX is in theory an all-encompassing field. Yet in practice its most focused on product, service and application delivery in relation to a company or group.

#SX includes UX and helps focus that deliverables match the needs of not only the direct consumers, but many other people indirectly affected as well in various different way. It addresses the externalities and ripples caused by new technology introductions.

That's huge scope thus SX also provides practices to steer through that.

[strypey@mastodon.nzoss.nz]

@smallcircles
> UX is in theory an all-encompassing field

> SX includes UX and helps focus that deliverables match the needs

The narrowing of UX you describe reminds me of what happened to Agile development. I've read forums where worker complain about what reads like people doing waterfall and calling it "Agile". Usually after doing a watered down certificate in some Agile methodology ('become a Scrum Master in only 3 days!'), and totally failing to get the core ideas.

[smallcircles@social.coop]

@strypey yes, untackled complexity can drive any process into utter chaos.

[smallcircles@social.coop]

@strypey yes, unhandled complexity can drive any system or process into utter chaos.