An interesting thing about the push to put machine summarization features into work focused email and chat programs is that in theory they're meant to solve a problem that I actually have (filtering several endless fire hoses of rapid communication for...
-
An interesting thing about the push to put machine summarization features into work focused email and chat programs is that in theory they're meant to solve a problem that I actually have (filtering several endless fire hoses of rapid communication for the few very things I actually need to pay attention to), but the proposed solution blatantly misunderstands the fundamental problem so bad it only can create worse problems if I were to actually use it.
-
The fundamental problem is a lack of control over the signal / noise separation. A magic filter that turns all signal into noise is a joke at best.
Part of my job is monitoring project communications of literally hundreds of people for stuff that's critical for my team to know. Slack and Teams should be providing me professional quality power user tools for this, not a notification toaster and an offer of magic beans.
