ok i'm about to throw hands and say i need help. this is an exceptionally difficult task for me with my ADHD.
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ok i'm about to throw hands and say i need help. this is an exceptionally difficult task for me with my ADHD.
i'm trying to report a lost credit card to chase, and i keep getting stumped by this part of the phone tree.
they keep saying, 'enter the first three digits of your mother's maiden name'. let's assume it's JANE
do i then do 5-2-6 (J-A-N), on the numeric keypad??
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@skinnylatte
Correct. -
@skinnylatte yeah, or jam on 0 until they give you a person
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@[email protected] I would say yes, based on experience with phone trees here, unless you've already tried it and it doesn't work... in which case, I would have no idea.
That's a really weird ask, though. I have no other way I could interpret it. -
@skinnylatte
You can also try the magic incantation, "Agent Please", to get a human on the line. -
omg this never worked, and it's also impossible to do 'replace card' on their website, but on the app it took just 3 seconds
i hate this
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Gretchen Andersonreplied to Adrianna Tan last edited by
@skinnylatte digits? For a name?
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Adrianna Tanreplied to Gretchen Anderson last edited by
@gretared yeah it’s bizarre. Anyway it didn’t work