Florida asked Deloitte how much work it would be to modify their Deloitte-built Medicaid system, so that benefit-termination emails to people would say *why* their benefits were being terminated. Deloitte said it would take 28,000 hours of work. That's a year of work for 15 people. Conservatively, that would have cost Florida $4 million (but I bet it was more like $10 million). https://kffhealthnews.org/news/article/deloitte-run-medicaid-systems-errors-cost-millions-take-years-to-fix/