Is the wrong version installed? Run npm i --production to ensure the proper composer version is installed. Otherwise, perhaps the issue has been fixed in a newer version of NodeBB... what commit are you on?

./nodebb reset just disables all plugins. Use nodebb without a command to see all commands. ./nodebb Welcome to NodeBB Usage: ./nodebb {start|stop|reload|restart|log|setup|reset|upgrade|dev} start Start the NodeBB server stop Stops the NodeBB server reload Restarts NodeBB restart Restarts NodeBB log Opens the logging interface (useful for debugging) setup Runs the NodeBB setup script reset Disables all plugins, restores the default theme. activate Activate a plugin on start up. plugins List all plugins that have been installed. upgrade Run NodeBB upgrade scripts, ensure packages are up-to-date dev Start NodeBB in interactive development mode watch Start NodeBB in development mode and watch for changes