Hi, @bentael !

I just sent you the email with the information you required. I'll try to post in this thread a solution if we get it. Maybe this would be an excellent reference for those who have the same problem.

Thanks again

First of all thanks for the answer, @bentael. We are not really in such a big rush but we would like to export everything as soon posible.

I'll send you the information you require to try to figurate out what's going on. As I said we're not in a "rush" and I understand you are busy (I'm kinda busy too with my work that's why I want to take my time to make everything works fine).

Thank you again!

Did you restart it using the restart button in ACP or did you do it through console?

@will said:

Hi Folks. I just installed NodeBB on Heroku, and i can't seem to get the SSO-twitter plugin to work, even after I restart. In fact, I can't get any of plugins to work. Changing themes and skins works fine.

I'm kinda new with nodebb but i guess i can help you. Did you get some kind of error when you try to active them or nothing happend?

2.8.9 here

I just try to make all the process again in a clean installation in order to have a screenshot from the first error I get when I exported it the first time.

When the socket error appers I DO have my forum exported but any thread at all

Users are exported too: http://107.170.131.171/users/latest

Any ideas?

I do have those file you're saying @a_5mith with the following format:

A lot of p.[id] files like this one:

{"normalized":{"_pid":304623,"_tid":7631,"_timestamp":1371231049000,"_subject":"RE: Sonic Lost World","_content":"Que bien! No puedo creer que podremos usar a Sonic en SMG3, eso es incr.... Espera, que? Es un juego de Sonic? o,o....\r\n\r\nDejando de lado los obvios parecidos al galaxy, el gameplay se me hace un poco parecido al Sonic Héroes, detalle que me da esperanza","_uid":1597,"_approved":1},"skipped":{"_pid":304623,"_tid":7631,"_timestamp":1371231049000,"_subject":"RE: Sonic Lost World","_content":"Que bien! No puedo creer que podremos usar a Sonic en SMG3, eso es incr.... Espera, que? Es un juego de Sonic? o,o....\r\n\r\nDejando de lado los obvios parecidos al galaxy, el gameplay se me hace un poco parecido al Sonic Héroes, detalle que me da esperanza","_uid":1597,"_approved":1}}

Some of c.[id] files like these:

{"normalized":{"_cid":2,"_name":"Forbidden Woods","_description":"Staff del foro, ALL HAIL SPAM O_O"},"imported":{"cid":19,"name":"Forbidden Woods","description":"Staff del foro, ALL HAIL SPAM O\\_O","icon":"fa-comment","bgColor":"#004c66","color":"#FFFFFF","slug":"19/forbidden-woods","topic_count":0,"post_count":0,"disabled":0,"order":3,"link":"","numRecentReplies":2,"class":"col-md-3 col-xs-6","imageClass":"auto","_redirect":{"oldPath":"/forums/ubbthreads.php/forums/2","newPath":"/category/19"}}}

And users files called u.[id] with this information

{"normalized":{"_uid":999,"_username":"gigo1101995","_alternativeUsername":"gigo1101995","_registrationEmail":"[email protected]","_joindate":1302972049000,"_email":"[email protected]","_signature":"","_picture":"","_website":""},"imported":{"username":"gigo1101995","email":"[email protected]","signature":"","website":"","banned":0,"location":"","joindate":1302972049000,"reputation":0,"profileviews":0,"fullname":"","birthday":"","showemail":0,"status":"offline","uid":197,"_keptPicture":false,"userslug":"gigo1101995","_redirect":{"oldPath":"/forums/ubbthreads.php/users/999","newPath":"/user/gigo1101995"}}}

Users are imported correctly but forums didn't. Posts can't be imported because forums don't exists (i guess). I have like 15 forums in my system so i have no problem at all if i have to create manually the json file for each one, but Im not sure if that will work because i don't see any problem with those "c.[id]" files

EDIT:

MESSAGE WHILE THE SCRIPT IS TRYING TO IMPORT:

[import][warn] [count:5563] imported topic:_tid: 8345 doesn't exist in storage, probably skipped some time earlier in the import process, dont freak out (a lot of message like these)

[import][info] Fixing 5563 topic timestamps took: 0.54 seconds
[import][debug] restoring configs
[import][debug] undefined
[import][error] Something went wrong while restoring your nbb configs
[import][warn] here are your backed-up configs, you do it.
[import][warn] undefined
if you saved these stdout logs,
look for "[user-json]" or "[user-csv]" to find all the users mapping.
look for "[redirect]" to find all the old --> new paths mapping.

[import][info] DONE, Took 1.56 minutes.
[import][info] Exiting ... code: 0

I'd like to support this petition. I've been trying to do the same thing following @a_5mith guide but unsuccessfully.

@a_5mith said:

sudo apt-get install -y redis-server

thanks for you all your help @a_5mith

It was a problem installing Redis, nothing to do with NodeBB. I forgot to install tcl8.5 for a propper redis installation in debian.

I hope this help for future related problem, you can see how proper install redis following these steps:
https://www.digitalocean.com/community/tutorials/how-to-install-and-use-redis

@a_5mith said:

redis -v

Well i guess that's the problem. I just check redis info and it says this:

redis_version:2.4.14

You can see the version using redis-cli INFO

@a_5mith said:

DEL lockout:YOUR_UID

it aswered "(integer) 0" but it didn't work for me.

I just find this thread: https://community.nodebb.org/topic/1699/your-account-has-been-locked-temporarily/3

it could be the same thing?

Hi,

I just installed a new nodebb install and I'm getting a weird exception when I try to log in.

You guys have any idea what's going on?

I just figurate out it was a problem with my redis config (the password). I just fixed it. Now i have another problem. When i try to log in it said my account have been blocked somehow

"Your account has been locked temporarily"

Any ideas?