Does the forum logs give an error when it crashes?
Do you have mongo and nginx logs on?
There should be some useful information in one of the logs as to what is happening.
already reported on the issue tracker
https://github.com/NodeBB/NodeBB/issues/4383
nhlpl created this issue in NodeBB/NodeBB
closed
& in category name
#4383
This happens to us too. Realtime only works sometimes or just for a minute after you load a page. If more time pass then you need to reload manually.
Do you use cloudfare?
@sandip5159 Not many places support IE9 these days, it should really be phased out. If upgrading is not an option, nor using a better / another browser like Chrome or Firefox, then make sure Javascript is enabled, and clear out any and all cache. To rule out that.
