@miah @lunareclipse @jwildeboer
a) what maintainer is going to put the answer to every single question they've been asked on a FAQ
b) who's going to read a FAQ with a 200 lines TOC
@miah @lunareclipse @jwildeboer
a) what maintainer is going to put the answer to every single question they've been asked on a FAQ
b) who's going to read a FAQ with a 200 lines TOC
@miah @lunareclipse @jwildeboer And the other problem with FAQs is in the name. *Frequently* asked questions. Countless times I've had an issue and ctrl+f'ed the issue and found one other person having the same issue 2 years ago.
@miah @lunareclipse @jwildeboer It 100% does NOT bypass the issue. I've placed error messages in an application where I put the instructions to resolve the issue in the message box body.
I still got hundreds of emails with the title of the message box copied and pasted in. If a lot of users aren't going to read the 2 lines of text in a modal box, they're not going out of their way to read the FAQ.
You need to give users every possible reason to not resort to messaging you, and chat history is one of them.
@miah @lunareclipse @jwildeboer yes but once you've answered the same question for the 500th time you do kinda want full chat search & history
@laxla it looks like it's using google rcs, so no carrier involvement.
could be because there's a custom rom on this phone though
the amount of times ive tried to use Google's RCS and had it just not work
truely the future of communications