@JetlagJen @neil Yeah, I definitely agree with this. It's a societal solution or mitigation to a societal problem. The technology is just the medium by which the solution/mitigation is enacted, it doesn't provide a fix in & of itself.
I see a lot of this with process problems in my work. It's never a tech solution to a process problem. It's always a process-based solution, but sometimes that solution is wrapped in a tech layer & people (mainly non-tech management) mistake that for the solution.