@baris thanks for the answer ! The user accounts have been created on wildly different dates : some are years old, some are a few days old. The accounts are created every week or so, the signup frequency is slow.

Is there someone or somewhere I can go to in hope of getting this issue resolved ?

Here is a sample of user accounts that are not the same, but share a similar username :

FYI, this is a snapshot of the state of the database as of today :

Hello @julian , is there a way I could properly debug this issue ? Thanks,

I've executed the commands to rebuild the mongoDB indices, but it didn't help to speedup the forum.

For information, the server is running with 11Gb RAM / 12 Cores CPU .

@julian said in User accounts are mixed up and seem shared between users:

As for the user accounts issue, that sounds concerning, but it sounds like we also need more information on how to reproduce that issue.

The only thing I can think of is that I've restored the mongod database of the forum.

Hello,

I've recently encountered something of the most weird kind : user accounts are mixed up. What I mean is that for example, a user A can login to their account, with their username and password, but will have access to an account B, including settings, emails, posts and more.

It is a profound security issue, and is also causing great confusion.

I've had to restore a backup of the database a few months back, and this issue did not appear at the time. Some accounts do no appear to be affected, as mine for example is normal.

Did anyone else have this issue ? Can I do anything to resolve it ?

I was thinking of deleting all the accounts and re-creating them and inviting the users to reset their passwords en masse, for example by exporting all the users to a CSV and then re-inviting them, but I am not sure it will resolve the issue.

It seems as if the user's ID have been linked to two accounts. A strange case of data schyzophrenia.

The forum is also extremely slow and shows a very high mongoDB usage.

Thank you for your help,

Cheers

I'm currently running NodeBB 3.9.0.

@PitaJ Thank you for your answer.

The issue is that NodeBB uses Javascript to build the view, it fails badly on rendering the CSS and Javascript components of a web page, as well as links to other pages in conversations. Maybe I missed something in that part ?

My main issue that that, even when you activate the page-by-page navigation instead of infinite scrolling, the navigation doesn't work without Javascript. As you can see in this HTML extract I copied from the page I am give, the href has # as it's value, thus it leads nowhere.

<div class="pagination-block text-center">
    <div class="progress-bar"></div>
    <div class="wrapper dropup">
        <i class="fa fa-2x fa-angle-double-up pointer fa-fw pagetop"></i>

        <a href="#" class="dropdown-toggle" data-toggle="dropdown">
            <span class="pagination-text"></span>
        </a>

Hello, does anyone have news regarding this issue ?

Would it be possible to have a text export of the forum, even if it's not HTML ?

Any export of the forum for static read-only would be great. Thanks !

Hello,

I would like to know if, and how, it would be possible to export a nodeBB forum to an HTML archive.

My use case is the following : we are discarding the nodeBB forum to use another solution, but we would like to keep our current forum read-only for archival and historic purposes. We could just deactivate posting rights for everyone, but it would still mean updating the forum from time to time to avoid security issue and we are not staffed enough for that.

Idealy, it would look something like the HTML export Telegram provides, where you can just serve a Telegram chat as an HTML web site.

Thanks a lot,