@Edent
I find it very disheartening that major banks actively promote risky behavior by:
- including links in emails
- initiating fraud alert calls and texts and leaving numbers to call back
No. I'm not talking about phishing. I'm talking about actual emails and calls and texts from the bank.
(And don't get me started on CS agents that have told me that my password shouldn't be more than 8 characters because "it can cause problems".)